Alex Audio Video and Computer Service
+1 763-533-5377
Business Hours
Business Overview
Alex Audio Video and Computer Service appears to offer repair services for a variety of electronics, with a mixed customer reception. Some reviewers express dissatisfaction with the quality of repairs, potential overcharging, and damage to equipment. Other reviews praise the staff's helpfulness, particularly mentioning positive experiences with a specific worker/owner, and the quality of their work.
Services Offered
Most Recent Reviews
Do not bring your turntables here. Paid $80 up front to get some cables replaced, waited three months with no word. Called several times with no information, only to pick it up to find it had been broken. The power switch no longer works, and there are several scratches that were not there before. The platter will not spin without noticeably scraping against the chassis because the screws were tightened to the point of poking out of the top of the turntable. On top of that, the cables werent even replaced because they "worked." My turntable is now likely unfixable, and I was refused a refund. Avoid at all costs if you want your things back in one piece.
- Jack Thomas
I had written a negative review about a COMPLETELY DIFFERENT shop and somehow I saw it on here directed at them. That is wrong. Alex staff has been nothing but helpful when I have spoken to them. I'm not sure what is up Google reviews.
- Beto Garcia
DO NOT BRING ANYTHING HERE. I am a local tech and I have worked on many stereos that have been “fixed” at Alex AV only to break again. Their only goal is to get a unit making sound, overcharge you, and then charge you again when it breaks in a few weeks. The amount of horror stories I’ve heard from clients could fill a book.
- Isaac Vande Zande
Picked up my vintage Marantz receiver yesterday from being serviced. It’s whisper quiet now, including controls, pulls in The Current like never before, and the led’s Alex installed really make the display pop. Couldn’t be more pleased with the entire experience. On top of that they are genuinely nice people too.
- greg lindstedt
Geek Squad came out and told us there was nothing they could do to repair our Mitsubishi TV . We knew that it was not true because we googled and knew there WAS indeed a solution. Alex Audio to the rescue ! I would HIGHLY recommend his company. BEST CUSTOMER SERVICE EVER. SUPPORT small businesses please otherwise you may get taken advantage of. In addition he made the TV fully functional after 12 years we are using it to its maximum capabilities. I can't say enough about this business. The owner was amazing to work with kind ,caring all the things you would not find at Geek Squad. Thank you Alex for quality , integrity, and professionalism.
- Lisa H