uBreakiFix - Phone and Computer Repair

We brought a cracked Apple watch here today to get the glass repaired. Staff was patient and answered all my questions. In the end, it was not worth the cost of the repair so I did not proceed, but would definitely use their services in the future. They were understanding and gracious.

- Ann Ertl

Edit: the store called my a short while after the review to let me know that the phone was left in *maintenance mode and did not need to be setup again. I'm updating the review rating to add a star for their prompt follow up. I will also say that while I was there I witnessed one tech give 2 others great customer service. Unfortunately, I got a new and not very happy employee. --- The woman who provided my service was borderline rude to me and a previous customer who I witnessed interaction with. The phone screen repair was successful, however the phone was reset back to default settings and needed to be reset up again. I had a similar repair at another uBreakIFix location that did not require the re-setup. I feel like it could have been handled better, or at least an explanation given.

- Rick Torgerud

I came in with my IPhone 14 Pro unable to charge it. I was nervous and worried thinking my cell phone was toast. Aurora listened to my concerns, asked follow up and clarifying questions. She then immediately whisked my phone to the back for a quick evaluation. She came back and it was working again with no issues. Aurora saved the day, calmed my nerves and was super professional, friendly and helpful!! If anyone needs help or work on their cell phone, I highly recommend trusting Aurora!

- T Smith

These guys were absolutely amazing. I have a brand new s24 and was in and out of there in less than an hour with a brand new screen plus a smile.

- Trever

I had a 3 year old HP Chromebook with a cracked screen from having accidentally slipped onto my carpeted floor! I knew beforehand that Chromebooks are comparatively inexpensive to replace and so are not always repaired. I really had liked the computer I had particularly because it had a very good sound (for my somewhat failing senior ears) so I was willing to pay the cost of a new screen to hopefully restore a functioning device. The agent explained the situation carefully but gave me a quote on replacing the cracked screen. I accepted that and my Chromebook has been successfully repaired. Happy with that after checking things out today, and hope to get a couple more years of use.

- Anita Hertsted