Gophermods Minneapolis iPhone & iPad Repair

The staff here are friendly, but this is a horrible repair shop. I would not recommend that you bring any devices here. I had an iPhone 11 that I brought in to get the screen fixed. The phone worked perfectly fine and the damage was isolated to just the cracked screen. Since bringing my phone in for repairs, I have had nothing but problems with it. Just a day after getting my phone back the first time, the screen stopped responding to touch events, Apple Pay no longer worked, and I was unable to make phone calls because the microphone was broken. I then brought in my phone a second time to fix these issues and they fixed the phone screen not recognizing my taps and the Apple Pay, but the microphone was still having problems. So I brought it in a third time. After dropping it off at 10:30 in the morning, I was told to wait about 3 to 4 hours for the repair And that I would receive an email when it was done. 5 o’clock came and I had still not received any email from Gophermods so I drove to the store to pick up my phone before they closed at 6. They were not done with my phone so I asked if I should just wait a few few minutes for them to finish or if I should come back right before they close at six and I was told to wait as it should only be five minutes. 50 minutes later I finally got my phone back and surprise, the microphone is not fixed. At this point, I am waiting to hear if I can get a refund on my initial repair so that I can just go buy a new phone. Like I said, the staff here are very friendly, I just think that they are under trained and don’t have the technical expertise required to fix Apple products. Do not bring your devices here. It will cause a way bigger headache than it’s worth. Find a different repair shop, buy new, buy used, anything but Gopher mods. EDIT: They called me today to pitch the idea of getting me a refund for my initial repair. They want me to bring in my phone for a fourth time so they can put the original broken screen and back back on it and I will pay $20 for the labor. That means after four trips to gopher mods I will have my original phone that I brought in with the cracked screen and I will be out $20. Certainly they did not think this was actually a good idea.

- Trevor

Recommended to me as batteries plus was out of the part needed. Replacing charge port was completed quickly and could have even been same day. Employee took the time to show me the part, explain cause and let me know warranty should it happen again. Very cool shop

- Nate Meyers

SUPERB CUSTOMER SERVICE iPhone 8plus had a piece of a charge cable broken off in the charge port. the tech fixed it at the desk for no charge. previous fixes have included battery replacement and screen replacements. love these folks!

- john kerns

Quick and inexpensive service! I needed the touchscreen on my Surface Pro replaced. I was helped by Saiid. He had it ready by the next morning and the quote was over $100 less than the other shops I called.

- Julian Carr

Wide open entryway, clean, honest pricing, and knowledgeable git-r- done staff. Ps4 needed a new disc drive and was fix at a good price within a considerable time frame. I would suggest to anyone who's having problems with any of their electronics... gophermod is the right place to get fixed up at!

- James Mattson