Geek Squad

Tried to call and get info on if they had a part and could perform a needed repair for my cell phone. Got shunted to some call center. After not really listening to what I needed fixed, I was told I would need to talk to the individual store (go figure). They attempted to transfer me and I ended up back with the call center again... needless to say, I did not continue. Get someone to answer the phone locally or provide the call center with the information needed to answer customer questions.

- Shawn Stewart

I visited with a majorly damaged iPhone screen that needed repair. Josh and Anton were great help in getting it replaced. There was some accessibility issues in trying to prepare the phone, which they found clever ways around to get the phone diagnosed. Unfortunately, another screen was out of stock at the time, but they set me up well to have it replaced elsewhere. Impressive service!

- Ben Beaupre

Absolutely horrible!! 2 phone calls each lasting 27min and 44 min respectfully. Their automated phone service is MIGHTMARE. Bst Buy is 15 minutes from me. Next time I'll go to the store to make appt. Quicker. Cheaper, Healthier.

- Vickie Miller

I went in to get a remote starter installed on my car. A.J. Installed it and did an amazing job. Had to come back to have some finishing touches done and he got me in right away. A.J. definitely is an all around awesome guy and he is very professional. Would recommend anyone to him. Thank you again man!

- Ryan Bracht

Andrew in the Geek Squad helped me out with my laptop when it was unable to be charged. He went the extra mile. He was patient and helped out my problem. I was very happy with the service I received. Kudos and thank you to you!

- Deborah Monacelli