Business Hours
Business Overview
The BitWorks, Inc. appears to offer a range of computer and phone repair services, with many customers reporting positive experiences. The business seems to prioritize customer service and transparency in their dealings. Some reviews mention quick turnaround times and helpful staff, though others have experienced issues with repairs.
Services Offered
Most Recent Reviews
Had a conversation with this employee (I forgot his name but it was the day he was going on vacation to see his family) and he was absolutely wonderful, we contemplated back and forth what could be the problem with my pc (both on the phone and in the store) and by the end of it I had ended up buying a power bank. He also double checked everything for me, including returns just in case. Got that installed and my PC is alive again. I'd thank him for his patience and kindness and going out of the way for me when there was a misunderstanding (from how I explained things) because he was on a search far and wide just to find me what he thought I was asking for.
- Fi Valentin
These people are the best! I acquired a used computer that had issues. They tried the easy fix to save me money, of which I was in full agreement with. Once that was fixed, other issues surfaced and they fixed them also. Here is the great thing is they stuck with it and did not nickel and dime me with the things that surfaced. They were very upfront with me and made it work. I love their integrity and skill. It is great when you get treated with such professionalism.
- Michael Perreault
i went to bitworks more than once for simple screen replacements and ended up needing to get a new phone both times because the screen either didnt work, my home button didnt work, or some other niche issue. charging me an extra $60 for parts that they broke in the first place and being unkind and unserviceable in the process.
- hailey stevens
I called to get a price on fixing something they do not do. Most companies nowadays just say no and hang-up. They were very kind and gave suggestions on who to call for my issue. I will not hesitate to use them in the future.
- Unemployed Activities
I have been to this store twice both times the staff was very helpful . Got my phone fixed in a hour. They helped us buy a new computer for our son. Came in on a snowy Saturday. Prices reasonable. Will definitely be back if I need them.
- Brenda Knutson