Unlock-IT: Electronics Repair & Services

Brendon was super helpful. Dropped my phone in the snow the weekend before Christmas. Chatted with him on Christmas Eve and was able to stop by to drop off the phone the day after Christmas. He gave it a quick check and I was able to leave him the diagnostic fee and keep the phone on hand while he waited for a new battery to be delivered (the phone still kinda worked as long as it was plugged in). As this is my only phone, having it on hand and at least kinda working for emergencies was important to me. After getting the battery in, he got ahold of me and had the diagnostic and repair done in just a few hours. Shot me an email and I was able to pick it up the same day. Definitely worth the couple car rides and ~80 bucks. Especially since I had been quoted $75 from a retail shop just for a diagnostic fee, not to even mention the $1k+ that Verizon would have recommended for a new phone. No question I'll work with Brendan again in the future.

- Matthew Olson

Brendon is a stand up honest guy, and very easy to work with. He repaired my daughter's switch for a broken charging port very quickly. Upon first play after the repair we noticed there was some functionality (touch, disconnected joycons, and headphone jack) that no longer worked. A quick call to Brendon to let him know, and he was transparent that these items were all connected to the same component internally and he would asses the connection to see if it was a hardware issue, or just the connection needing to be plugged in. He managed to get this addressed same day as it was a loose connection and everything worked perfectly. A+ experience!

- Andy Engelmeier

Needed a battery replacement and was told by most places that they would also need to replace the screen. Brendon said he wouldn't need to do a screen replacement and was able to replace the order and replace the battery within a week. Was also honest and said that the website he orders from didn't have the required adhesive sticker so he would give me a call back to install it whenever it was in stock. Got the call a few weeks later and he finished the job in a few minutes with no extra charge.

- Brandon Nguyen

I dropped a weight on my phone. The screen was severely broken and the frame was bent. It is a Motorola which apparently are not easy to repair. I went to CPR and they wouldn't touch it. Tried Experimax and they couldn't fix it. Brought it to Brendon and he had complete confidence that he could do the job. Not only did he replace the screen without issue, but he straightened the frame out. He also did so for cheaper than the other quote I received. It was imperative the phone was fixed for some data I needed to transfer and Brendon saved the day! Thank you so much! You are truly a master of your craft!

- Kevin Sutton

I brought in my boyfriends 2DS XL to have the LCD replaced. When I got it back the lower touch screen no longer worked. He offered to fix it just for the cost of the new part and I trusted that it was just an accident. When I got it back today it was more damaged than when I dropped it off initially.The joystick no longer centers itself, it will not fold flat, it will not power on without being plugged in, and there is also damage to the exterior. Very disappointing and unprofessional. When i called requesting a refund as i no longer trusted him with this sentimental repair he refused. Do not trust him with your DS or quite frankly anything else !

- Madison Duff