1 Stop Computer Shop

Called and took in my Chromebook yesterday. The customer service on the phone and in person was outstanding. Very polite and took the time needed to help me out. I really appreciated the help that I received and will definitely be going back in the future. Thank you Brian and Chris! Jeff

- Jeffrey Spencer

I gave them my PC, when all lights worked, one fan was burned out on my cooler, my Mobo was messed up somehow. He said Maybe Magnet I was pretty sure bios just needed new firmware, because it worked then tuned off and then wouldn't boot only black screen, somehow he fried the thing. He has an intel Processor adapter that looks old, so he accidentally put that on instead of mine. I still have my original Intel adapter, because I had the AMD attached. He man man-handeled it, got themopaste in the pins and pin holes. I don't believe he know much about Computes, hardware or software. I could run a better PC Shop. I'm about to get a LLC and a webpage, I'lll edit and add it. First had my PC for 3 months trying to figure it out. At that point I wish I had just done it myself. I was busy and have ADHD so it was hard to stay focused on taking aprt and rebuilding and diagnosis. I'm almost certain it just need to be flashed with new MOBO firmware. I didn't want to deal with it, a hundred buck or 200 wast a problem. It turned on when I gave it to him. Apparently I was told he couldn't get it on, everything was fried. So he replaced the MOBO with another cheaper brand, not nearly what I wanted, he could have got the same one. Then instead of replacing the fan he changed to cooler out completely and took it, now he has it to just put a new fan in and I got stuck with a new liquid cooler that is Corsair, I had an Enermax, the best one they offer, and did a lot of research on energy use and fan airflow, also I did read the fans burn out, but I figured that's OK because it an easy fix, the Chassis is what I really wanted, and found specs on the pump and how quiet it was and how well it cooled. Only problems with the Enermax is the fans can be loud after a while, and can burn out. Also my case has 3 fans in the front, one in the back. He opted for the fans being parallel. He does not have the front two PC fans lighting up only one so it loos like crap. Now he had that Enermax and will have a free chassis to put on another (it was brand new, maybe 40 hours of use tops), IT GETS WORSE He replaced my Processor from a Ryzen 9 3800xt to a Ryzen 7 5800x. Enough said. He tried to keep my motherboard and processor attached still. Processor works fine. He wanted that processor. So not I have a PC that only the Case Power supply and GPU and Ram is what I wanted, I do have just a 6700xt MSI GPU. Obviously I choose that processor not only to game with. I feel like I don't have "My PC" he choose parts without asking me, gave me an estimate, I said OK fine, paid half, only reason I did was because he said he couldn't get anything working, or figure out what was going on. I paid over $1650 for the service that took 3 months. Got my PC back, with a processor not even close to as powerful. Worked fine, now fans don't light up that are the case fans. No idea why he didn't figure that out, I did. Cheapest Cooler possible, but Corsair name so looks like expensive and good. I couldn't find the thumb screws for the glass, he said he would get them, did not try. I got them easily for a few buck. He did not hook the fans up correctly, a wire is just laying and sticking out in middle of the case. He was suppose to attach that to the other Fan Wires and plus them all into one port, it could be done through two, I had it that way. I had to rewire myself to get all the front fans working. Fact is, this is not my PC. I had all MSI stuff except the liquid cooler for CPU because MSI charges way too much/Not that good. I support enermax, the pump and radiator are great, look cool, fans good very good. Did he get my PC mixed up with another? 3 months. Talked about how he needed money bad, so not surprised I was scammed. He broke, stole, charged 1700 for 3 months waiting for 500 worth of parts, really like 400 with what he stole. 400+ processor he broke. Maybe he did that hoping i'd let him recycle it, he wanted me to. I'll edit if things are made right. I own a tech company looks like im branching out to PC repairs/builds. Add new site when done,

- Matt Weston

Guys are great. Fixed my phone easy and quick for cheap a year ago. Brought my laptop in, and gentleman fixed the wifi issue quickly, without charge. Will use every time I have a comp issue.

- Jim Mcv

Always great service. Repaired my phone screen good as new. Has repaired several laptops as well screens keyboards hard drives Highly recommended

- William Archambeau

Received EXCEPTIONAL service from Brian at 1 Stop Computer Shop in White Lake, MI. Our laptop died and we were unable to access the system or any of the data files on it! OMG....talk about feeling sick!! Brian worked his magic and was able to retrieve the data files. His turnaround time to resolve this issue was very quick! He is friendly, knowledgeable, efficient and his pricing is fair. If you have computer / laptop issues don't hesitate to go to 1 Stop Computer Shop on Highland road in White Lake. I highly recommend this shop!

- Karen Roussey