Business Hours
Business Overview
The Pod Drop is a highly-rated computer and phone repair business in Rochester, Michigan, with a strong focus on customer service. They're known for their quick turnaround times, transparent pricing, and willingness to go the extra mile for customers. Customers frequently praise the expertise and professionalism of the staff.
Services Offered
Most Recent Reviews
Danny did an excellent job replacing my phone screen! He was professional, transparent, and got the work done quickly. I appreciate how upfront he was about the process and his commitment to ensuring everything was done right. It’s clear that Danny cares about his customers and the quality of his work. Highly recommend his services—thanks again, Danny!
- The Valles
Danny, the owner of this store, is awesome. Just a really good guy - I brought my daughter’s iPhone 14 in. It appeared dead and we had already taken it to the Apple Store where they said they couldn’t do anything to help. Danny quickly diagnosed the problem as a bad screen and he replaced it quickly and promptly. My daughter is thrilled bc she has her phone back (which she hadn’t backed up) and it feels like a new phone. Pricing was good as well. I’d give Danny 10 stars if I could.
- Joseph Hart
Sam is outstanding. I;d give 6 stars if available. I cracked my 5 year old iPhone 10S screen while on vacation and he had the replacement on-hand and fixed it in less than an hour while I waited. This is the third repair Sam has done for me and each experience has been great. All small businesses should be like this!
- Paul Bortell
These guys are awesome! I recently dropped my phone on very hard tile did not crack my screen but damaged the screen to where it completely went black I couldn't see anything or use my phone at all. Called these guys who were so awesome to work with gave me a price over the phone and told me they could fix it within a couple hours. I was in disbelief. Walked in dropped my phone off to tell me come pick it up in a couple hours should be no problem at all to fix and that was the case. Price was exactly what they told me over the phone no hidden fees or charges. They also use very good hardware to fix the phone if not original. You should be leery of other companies out there that use really crap hardware and really bad screens to fix a phone these guys are the complete opposite they are top notch. Phone was up and working better than expected these guys definitely save me from buying a brand new phone and will definitely be back if ever have another problem with my phone. Very highly rated Make sure you if you guys have any problems with your phones you go see them Don't stoop for the cheaper guy.
- Josh Jacklyn
awesome customer service, super reasonable prices. called around and not only did they give me the lowest price, but knocked off an extra 10$ for working local and free screen protectors. absolutely will be back if we need extra repairs!!
- Amelia K