Business Hours
Business Overview
Macomb Tech Experts is a Richmond, Michigan, computer repair business with mixed reviews. Macomb Tech Experts offers various services, including computer and laptop repairs. However, there are some negative customer experiences. The reviews suggest they are capable of handling basic repairs but might struggle with organization and communication.
Services Offered
Most Recent Reviews
Joe is the man! Fast, knowledgeable, friendly, and professional! Had my laptop up and running the same day! If they don’t answer the phone, just leave a message. They will give you a call back. Price was extremely fair! I called around and others were charging me 300-500 bucks, but Macomb Tech got me back up and running for a fraction of that in half the time! I will be recommending them to all my friends!
- Kyle Carrier
Dropped my phone off over 2 months ago. Paid up front and have been given the run around since. Was told to come back and meet with the owner the following day and shocked to find the doors locked up. If you want to save time and hassle, just run your device over with your car. You get the same result with no cost.
- Daniel Dorton
I have had nothing but a terrible experience with these people. Let me start off with saying that the people who answer the phone/work with the people seem fine, they dont really seem connected to the actual problem. Now the problems, I had my laptop in for 7 weeks, and I took it back and it still wasn't even done. The first day it was in they called me like 5 minutes before they left, and told me if i paid $150 it'd be done by the end of the week, maybe the middle of the next week at latest. I then called later that week to check on it, they said they were backed up and it'd be done next week. I called the next week, they said they'd have it done in x days. They essentially just kept telling me the whole time "oh it should be done in a few days" , or "we'll call you back later with an update" , with the latter, I think in the whole 7 weeks they called me back once maybe twice? and half the time when they told me to call back later, they wouldn't answer the phone, and I'd have to wait the entire weekend just to repeat the cycle. The technician and the guy running the phone seem to be really lacking on communication. The first couple of weeks there would apparently be notes in the system from the tech, but the later weeks I was just constantly told that there were no notes, the technician wasnt there (I later found out, apparently the technician comes in "whenever he wants" and they dont have real hours, which is probably why my stuff couldn't get done) so the guy had no idea what was going on with my laptop, so, once again, I would have to call later (and then not get an answer!) When we went to pick up the laptop, the guy had no idea what charger or screws belonged to my laptop, and also texted the technician in charge of my laptop, and he also didnt know! shows how unorganized they are. once again, the technician tried to pull the "ill get it done over the weekend" card, the same thing that has been said pretty much all 7 weeks that theyve had it. Overall, this place sucks, don't waste your time or money on these guys!!
- Leah Benner
If you need any type of electronic repair, builds, and phone battery swaps, then go see Joey. You won't walk away dissatisfied. His prices reflect the quality of work and attention to detail. Knowing him most of his life, I can vouch his passion for the business and technology. Thanks for the battery swap bud!
- Darrell E. Thompson
Very nice and great service. New screen ordered and phone repair was done within 24 hours! Price was far better than any other place we checked.
- Sherry Cassidy