Business Hours
Business Overview
Staples in Novi, Michigan, seems to be a mixed bag, with experiences varying widely between positive and negative. Customers report that they offer multiple services, but the quality of service and helpfulness of staff seem inconsistent. There are also reports of issues with the postal services offered at this location.
Services Offered
Most Recent Reviews
I just visited Staples for both personal Amazon returns and to buy a bunch of materials for my small business. David helped me with both and was incredibly informative, kind, and patient with all my needs and questions. Well done!
- Stacey Culp-Kulongowski
The woman at the print station is so unfriendly. I would ask a question for a solution and she would just stare at me lol. She gives off the vibe that she doesn't like her job. I went to the Farmington hills library to print everything. Ten cents for black and white and .50 cents for color. The woman at the register is weird too.
- Bre B.
Some harsh reviews about service for Amazon returns but my experience was the opposite. One person in line ahead of me. I was finished in less than 5 mins with a printed receipt. Fast efficient and friendly service. Hint. Have your code ready so they can scan quickly.
- Allen S
They have a postal service there and they lost my mail on more than one occasion. I spoke to Andrew today who said he manages the place after they lost my mail again and we're trying to charge me extra fees on the mail that they lost.... he was extremely rude. They were trying to charge me extra fees to store the mail they lost and he said it was not his responsibility to reverse the charges and for me to call I postal1 and I said you are the one that handled the mail, caused the charges and lost it. I requested his supervisor's name and he refused to give it to me and stated that that's not the way things work. Clearly this individual does not understand customer service and is completely incompetent and negligent in his responsibilities. Then when I told him he was being incompetent he said that was coming from my side and actually insulted me with an ad hominem attack when I have absolutely nothing to do with his failure in the mail transaction. So he baselessly insults and harasses a customer because he is unable to handle his own responsibilities or criticism. Sickening incompetence.
- Luke Meier
Not a bad location. Team members at bit lost..lol Well there is a section where you can find old, returned printers. Not bad though!!
- Khawar Syed