Business Hours
Business Overview
Staples in Midland, Michigan, appears to be a general office supply store with a focus on sales and customer service. Reviews are mixed, with some customers praising the helpful staff and product availability. Others report negative experiences related to wait times and customer service.
Services Offered
Most Recent Reviews
My daughter and I made a impromptu stop in the local Staples store, Midland Michigan, we didn't realize they closed in 10 minutes, we found exactly what we wanted, on sale for great prices too. The employees carried our selections to the register for us, checked us out and never mentioned before this that they were closed until we inquired about the one guy who carried the first chair in the box to the register while we continued to shop for a desk and another chair. Now that's great customer service!
- Terri Ross
Good place to shop. Always have what I need. Good reward program. Employees always helpful and friendly. Ink cartridge s have gone up in price.
- Susan Kitzmiller
Went in to the Staples store for an Amazon return, no greeting, is there no customer service at this store? The guy at the counter said just a minute, hey can someone take this Amazon return, you would have thought that I was an inconvenience by the way I was treated, the person who reluctantly waited on me then printed the receipt and said can someone get that, I got to go and walked away, I had to wait for someone to retrieve the receipt literally 5 steps away to give it to me. Really?? Ugh maybe it's me, but I expect more. The UPS Store is fast and friendly. Obviously Staples doesn't want to do Amazon returns or have staff that like their jobs, they all look miserable every time I go there. 😄😄😄 I won't be back for anything. This is not the first time it's the last straw. I go there from printing sometimes and that's hard too. Looking for a new printing service.Rant over! I just expect more if you want my business.
- Karen Thurlow
D+ grade overall. C+ work. They like making you wait while they do whatever. If you get a chance go somewhere where they care. My opinion.
- Thunderbird Sears
I visited the Midland Staples Store on 9/17/2024 looking for a computer chair. The staff was very helpful and nice, they were able to find the chair I was looking for and order for me since it was out of stock in their store. It was delivered next day 9/18/2024. Great service. Highly recommend their store.
- Nancy Thornton