Business Hours
Business Overview
World of CD-ROM is a computer repair business in Kalamazoo, Michigan, offering services like PC and laptop repair. It provides transparent pricing and straightforward service, sometimes within the same day, which has a lot of reviews and recommendations. Many customers seem to trust this business and have had positive experiences with the service. However, one negative review alleges potential scams and a poor experience where a laptop was not fixed, which may suggest there is an issue with the business.
Services Offered
Most Recent Reviews
In over the 10 years I have been using them, they are the best. They are over worked and I understand sometimes it may take a few days, but I have always gotten my computer back within 5 days. And the service fee are more within the normal for the area. These guys can talk at any level experience. They are honest about the cost. They try to get work in the same day as they know I have run up from Coloma. They have built 2 PC desktops, and have the parts my son needs for upgrading his computer himself.
- Rosetta “IrishOrchid” Nybro
These people are scammers and will rip you off. I took my laptop for repair on Nov 27, I was charged $39.99 for initial diagnose, which was fine. After a few days they called me and told me that battery is bad plus another part needs to be replaced. and will cost me another $99. I told them go ahead and replace the parts as long as my Laptop will be fixed. Yesterday, on Dec 19, I picked up my laptop. They charged me $190.04 and still laptop is not fixed. These people are scammers. I will never go back to them and will tell everybody do not go to Word of CD-ROM. I will also send my complaint to Better Business Bureau of Kalamazoo
- Paragons Promotion
They charge you $39 up front for diagnosis of your computer. That goes towards your total bill. My son built a gaming computer and it kept shutting down. They ran diagnostics and found it was the power supply. Total bill $39. Anyone else would have charged us a lot more. I have been bringing my computers here for 20 years, never have they taken advantage of me. I trust World of CD ROM.
- Rich Miholick
We were almost scammed by online junk. They wanted $400 to "fix" our computer. I took it here and paid "$40!. They were a wealth of information about what's needed for this type of scam (ad blocker) and other information needed. I've been a customer for over 10 years. They are quick to help.
- AnJie Havens
When our laptop stopped working we visited a few places to get quotes. We decided on World of CD-ROM as they were very straight forward. We dropped it off Monday morning. When they had learned what was wrong with the laptop, they took the time to learn about our needs and gave us a few options to choose from. We decided to go with a new desktop system instead of another laptop and it really is a better fit. We picked it up last night after work and we are very pleased. They saved all of our files and programs and now they are on the desktop. We really appreciate the time they took and how quickly our issue was resolved. We highly recommend this shop.
- Gail Reyer