Business Overview
YCD Electronics provides repair services for a range of electronic devices, including phones and computers. Customers generally report fast and knowledgeable service, though some experiences are better than others. There are reports of positive customer interactions with staff, but also instances of dissatisfaction.
Services Offered
Most Recent Reviews
Wonderful service on electronics and phones. Great staff, and fast service. Great small town business.
- john pickett
Didn't have access to my iPhone, screen was damaged which impacted the ability to operate. Brandon quickly assessed the situation and recommended a new screen that they had in-stock to resolve the issue, then he took the time to replace the screen and restore my phone. Thank you for outstanding customer service!
- Scott Ruth
Very knowledgeable. Great service,attitude & customer service. I'm not tech savvy & after finding a business that understands not everyone is& doesn't take advantage of lack of tech knowledge. I'll be a return customer. They have any of our phone or computer repair business if needed in the future. I accidentally smashed the front of my phone& worried I'd loose important pics& info on that phone. Very grateful .
- K Hartman
Great experience. They gave me an estimate for my broken phone that was kind of pricey, but still $100 less than replacing my phone. Even with having to special order the screen, it was still only a two day repair. They communicated every step of the way, were pleasant to work with, and the quality of their work was top notch - my phone looks and acts like factory-new. I'm glad to have this business nearby in Ionia.
- noodlenoggin
Zero stars. Brandon led me to believe I was purchasing a brand new phone. I had the phone for about a half hour and realized he had sold me a refurbished phone which was far more expensive than any of the refurbished phones (same make and model) that were available online. I decided to return the phone less than 1 hour later. Brandon never told me that I would be charged a restocking fee. It wasn't until I viewed the return receipt that I noticed the restocking charge which was over $300. Upon disputing the restocking charge with Brandon, he claimed that it was quite a process to clear my information off from the phone. Not true. It's as simple as pushing a button and doing a factory reset. Because I was treated so unfairly, my only option was to file a small claims dispute and let a judge decide my fate. Buyers beware!
- Sallie Possehn