Business Hours
Business Overview
Staples in Grosse Pointe is a retail store offering a variety of services, primarily focused on office supplies and printing. Customer experiences seem mixed, with some praising the staff's helpfulness and efficiency, particularly in the print center. However, other reviews highlight negative experiences with sales tactics and staffing issues.
Services Offered
Most Recent Reviews
Really bad service, was told to come back in an hour by 2 men who said they were too understaffed to help me with amazon returns but were standing around talking and there was no one in the store. Its a shame because I normally do shop there when doing returns but I will never return and go to UPS instead where people are kind.
- Liz F
A great place to visit for all your office needs. When you drop off your amazon orders you also get a little more than you bargained for with the staff. Usually you hear swearing, sigh's, you get eye rolls and "not my f'n' job comments". Usually you have to pay money for that kind of entertainment.
- Zach Seigneurie
This Staples store is immaculate and organized. The staff is accommodating and friendly. The print center is very helpful and provides a fast turnaround on most jobs! I appreciate the customer service and knowledgeable staff at this store.
- Shadora L Ford
PSA: If you buy an HP Printer from Staples, do not allow the sales person to talk you into a free trial of Instant Ink. It is a scam. I don't know how much Staples gets paid for each sucker they sign up, but it must be substantial. When the "free" trial ends, HP automatically begins charging you a monthly fee. When you try to cancel the subscription, HP takes over your printer and will not allow you to use it "until you enroll in Instant Ink." This once great American tech company has descended into a criminal enterprise. Nice going, Hewlett Packard. I will never buy another printer from you again.
- Michael Goodell
Had a great experience here this past Wednesday. The lady at the print center that evening went above and beyond to print and cut all 500 of my postcards. Very appreciated - thank you!
- Kailee Morrill