The Computer Source

The customer service was overall good - the techs were friendly and seemed that they genuinely wanted to help resolve the issues my laptop was having. Basically, my laptop was having hardware issues, where the screen would glitch almost would be very difficult to see. I had put up with these issues for almost a whole year before finally deciding to pay the money and get it fixed. I took it there in the summer so it would be ready for me to use during the school year. The first time I brought it in, I was told it was more than likely just a loose screw and it would be easy to fix. I was told I'd get a call within a day or two with information on what was wrong. A week later, I hadn't heard anything. I called and they said they had a change in staff and my laptop was overlooked. They were really apologetic and they said the issue was just a loose wire so it was ready for pick up. After the school year started, I began using my computer regularly again, and within a week of use, the screen started having issues again. I took it back and they said they'd fix it for no extra charge. After a few days, I got it back almost a week later (and for great customer service, the tech walked it to our house in the village because we weren't going to get there by the time they closed for the weekend), and again, within a week of use, the screen was having issues again. I really debated on giving them a third chance to fix the problem, but I don't want to wait a whole week again just to have it not fixed. Also, when I got it back the second time, multiple screws were missing or really loose. I really wanted to give this small business a great review, but I'm very disappointed and frustrated with this experience. Customer service was the only bright spot, but even then, I feel like my kindness was taken advantage of and other customers were prioritized.

- Hannah Hollin

I was in crisis and needed immediate attention. A friend of mine referred me to this place. They brought me in right away and they were able to resolve my issue within minutes for a reasonable price. They were very professional and pleasant to work with. I definitely recommend their services.

- amanda campbell

I had a Wifi problem with my laptop and took it to the Computer Source for service. We had a challenge getting everything working properly, but Loveesh had excellent customer service and prompt follow up. He was determined to fix my problem and even drove over to my house on a Saturday to pick up my device. I was thoroughly impressed. My laptop is working better than ever now, and Loveesh, DJ and the crew were excellent in their service and follow up. Highly recommend.

- Phillip Campbell III

Great service and very timely. They were able to diagnose and repair my custom built computer within 2 days. I will definitely go back in the future.

- Josiah Kidd

Was told i was paying for a ryzen 7 5800x an he gave me a 3700x mine you i payed 2800.00 dollars for this thing and i didnt no much about it but i know i ask for and payed for the 5800x. And thats the only thing i told him i wanted forsure was the 5800x

- Vince Naujokas