Thatch Computer Consulting

Spencer C was very nice young man. He was very thorough and even cleaned up after himself. Thank you.

- Ilikeanimations 2

Had another interaction with a different technician Joseph, equally great experience. Really appreciate the consistent level of high quality service from Thatch Computer Consulting. Really happy, and will continue to utilize them in the future! Dennis our technician was extremely helpful. He was able to get us all squared away, and set up in a timely fashion. I can't recommend Thatch and Dennis enough!!!

- Paul Kraneis

We've been working with Thatch Computer Consulting as our virtual IT department for several years now and have been very happy with the service they provide. We have a designated primary support technician to contact for service requests (as well as a designated back-up if our primary is not available), which means they know us and understand our unique technology needs whenever we call. The team is very responsive and persistent in finding solutions and/or making no-nonsense recommendations. We operate a small business, but always feel like our service calls are top priority.

- Douglas Snitgen

Started working with Thatch Computer Consulting when we moved to the Lansing area and our IT from our old location had trouble servicing us at a distance. The Thatch team was great at familiarizing themselves with our needs and then explaining things to us in a way in which we could understand. As a software consulting firm, we have worked with quite a lot of IT firms and unlike many we have worked with, the Thatch team doesn’t judge, they don’t try to push unnecessary services, and when something is urgent, they do their very best to make our needs a priority. We have recommended Thatch Computer Consulting to other customers of ours and will continue to do so!

- Crystal Wright

I cannot recommend Thatch Computer Consulting enough!! I had an issue with our businesses network when transitioning internet service providers. I called Thatch and while I was explaining the issue and having a conversation with the owner the assigned tech called me. LOL quickest service I have ever received. Upon talking to the tech they were willing to come out the same day but it was not necessary and scheduled to have him come out the next day. He was super helpful and went over everything with me while fixing the issues and provided recommendations. These folks were all extremely helpful and I could really tell they took pride in their business. I also very much appreciated the no-nonsense and no-pressure information they provided. They are clearly not in the business of over-selling or telling you what you don't need. The issue was resolved in less than an hour and our staff was not inconvenienced! We will be using them in the future!!

- Andrew Norton