Tech Shop
+1 734-647-2537
Business Hours
Business Overview
Tech Shop in Ann Arbor is a computer repair business that appears to serve students. Customer experiences vary, with some praising the staff's helpfulness and technical skills. Others report high prices, issues with repair services, and confusing processes.
Services Offered
Most Recent Reviews
Bought a USB cable for an emergency, maybe like double the price you would get from online, the cable connector for charing broke. I have 10 year old micro USB cables that still work at an angle but this new one here can't even last a week. Always taking more money from students
- Cameron Chen
My 10 year old PC was failing. Shelby and colleagues diagnosed the problem, which led to my purchase of a new PC desktop. Owen worked hours to successfully clone my old computer information into the new one. I returned home to find that it worked very well. The next day, I called the shop (Michigan Union) and received helpful advice from Shelby, which solved a minor problem. Excellent service and support.
- Kenneth Casey (Ken)
The sales staff did not try to oversell me memory capacity or apple care plan. The took time to get to know my use habits. The technicians spent a lot of time with me and my 10 year old MacBook Air. They tried to help me solve a problem with an unrecognized Apple ID that even Apple couldn’t solve. The only thing I can say that was a bit difficult was that I got passed off a couple of times as students went to class.
- Paula
My fiance and I were just in here to buy our Macbooks for school, we were helped by a combination of Ruhan*, Andrew, and Cooper. They all were tremendous help and gave excellent customer service. Definitely recommend main campus over North Campus.
- Ethan Belknap
Don’t ask them to fix anything. My headphones broke and, as a student, I thought their job was to repair products on their certain list at little to no cost, so I dropped them off. Service was confusing and longer than it had to be, like their system didn’t register I had an appointment in the first place. Two weeks later, they want an $80 service fee for diagnosing that they can’t fix them like they claimed they could, essentially wanting payment for letting me know I need to buy new headphones. I told them they could keep them and they threatened me with an extra “eco-waste” fee. Incompetent, greedy, pretty perfectly representative of other student services at UMich, like paying for lockers at the gym.
- Ian Danaher