Business Hours
Business Overview
Staples in Woburn, MA is a retail store that provides a variety of services, including print and copy services. Customer experiences vary, with some praising staff members for their helpfulness. Reviews mention issues with customer service and a lack of assistance in some cases, as well as some customers expressing dissatisfaction with returns.
Services Offered
Most Recent Reviews
The guy that helped me find the printer was very nice. I asked about using teacher discount and he told the cashier “it’s the same as rewards members”, which I took to mean “use the same percentage you would for rewards members”. The cashier wouldn’t give me the discount because I didn’t have a phone number associated with Staples. He also wouldn’t let me make an account while I was checking out even though no one else was in line behind me.
- Bailey McVey
AMAZON RETURN REVIEW: Customer service lacks at the Woburn, MA store. The stars are solely for the one cashier working during the holiday season who was trying so hard to keep up. He was great. I went to return some Amazon items about 11am on Sunday. Wished I filled out the computer survey there on the desk as I was extremely dissatisfied. NEVER will I go back here. I waited over 15 minutes and even after the cashier called for back up, NO ONE came to assist me. It wasn’t until I picked up my things to walk out the cashier that called for assistance tried to help me. At that point I just said no thanks. I went to the location in North Andover, where my experience is always satisfactory.
- Stephanie LeBlanc
Peter the passport photo proffesional, and David the copy & print dept. manager did a great job getting putting my project together. My project looks very professional and great .
- Jon
I was going to this store for some office supplies and it was good but today I had worst in store experience ever. My daughter is starting school and I am not familiar with the school supplies so asked some help with finding / identifying the items on her school supplies list. Guess what happened they kindly told me that I should read what’s written on the items on their shelfs and look around a bit, there were no personal shoppers. Whereas I was not asking for personal shopper and not sure what is their main responsibility other than helping their customers…
- Esat Ozen
Went in today to the store and Eduardo was great!! Friendly and went out of his way to bring the chair I purchased to my car !!! So thankful to him for helping me!!
- marangelees zakovyrkina