Pro Fix Wireless

Great service!! It’s always so quick and easy, my phone has worked great every time and it’s very cheap. Norris is super friendly, I have used this cell phone repair store three times now over the last couple years and I have yet to be disappointed.

- Joanna Maitland

awesome place! so nice. they put the screen protectors on perfectly for only 10 dollars! 10/10 recommend.

- Trinity Pro

Pro Fix Wireless Review: A Disappointing Experience I initially thought Pro Fix Wireless was a hidden gem. As a single mother recovering from hand surgery, I appreciated their kindness and responsiveness when I brought in my son’s phone for a screen repair. The pricing seemed reasonable, and they even offered to install a screen protector to help prevent future issues. Unfortunately, this turned out to be a deeply disappointing experience. The replacement screen on my son’s phone worked briefly but failed soon after. Worse, the screen installed on my iPhone 12 Pro Max caused major issues. Within weeks, my phone began overheating and required daily restarts to function. Additionally, the repair triggered an Apple warning indicating that a “non-Apple part” was used, voiding my Apple warranty and drastically lowering the phone’s resale value. I also referred my father to this establishment, only to regret it. He paid $200 to repair an older Android device, which wasn’t worth the cost, and the issues persisted. Between my father and me, we spent over $400, only to face more problems. When I contacted the company for help, they refused to resolve the issue, citing their 14-day warranty policy. Although I initially reached out within that window, my follow-up was delayed due to surgery, and they dismissed my concerns. I was offered a replacement with another non-Apple screen but no refund. The result? I had to purchase a brand-new phone, and my father had to seek out another repair shop to fix his device properly. The promises of a “lifetime warranty” were meaningless, and the lack of accountability was infuriating. Important Details to Note: • After the repair, my iPhone began to overheat and required frequent restarts, issues I didn’t have before. • The Apple warranty was voided due to the use of non-Apple parts, reducing the value and resale potential of my phone. • Warranty policies were not clearly communicated, and no meaningful resolution was provided despite reaching out within the stated timeframe. Advice for Others: • Ensure you have all warranty and policy details in writing or take photos for reference. • Be cautious of third-party repairs that may void manufacturer warranties or lead to further issues. • Consider the long-term value of your device before agreeing to costly repairs. This experience was financially and emotionally draining. I trusted Pro Fix Wireless to fix our phones, but instead, I was left with a phone in worse condition, extra expenses, and ongoing stress. I cannot recommend this company to anyone. 👎🏼

- Haley “HaleyLMT”

In town and needed a quick cost effective fix for my son's iPhone 11. Read the reviews and figured it was worth a try. Literally replaced the screen right in front of us, in 10 min with a nice quality cost effective after market for about half what an apple OEM would have cost us (which would have not been worth it on a 2 year old phone!). Son happy, dad happy... Now if I had only brought my wife's phone too!

- D S

Amazing service! Efficient, quick and friendly! Need to fix your phone, IPad - this place is the go to!

- Stephanie Andrade