Business Hours
Business Overview
First in Service is a computer repair shop located in Swansea, MA, that offers a range of services for both personal and business clients. Customers have consistently reported positive experiences with their repair services, praising the speed, expertise, and customer service. The reviews frequently highlight a specific technician's professionalism and ability to troubleshoot a variety of computer issues.
Services Offered
Most Recent Reviews
I came in with my gamer laptop and my hinges were broken, I looked and called all around for a service to fix it, not one of them compared to this service, not only did he fix the hinges, he gave me the exact price it would cost, no hidden fees, no rushing through the process, he literally explained everything, and showed me what part was broken as well when I picked it up. Fair price and updated me throughout, I was really happy with his work, will definitely recommend to friends and family.
- Megan Martinez
Russ is the best! I have hired Russ over the past 10 years for computer repair, trouble shooting, and setting up new equipment. Russ has been excellent to my husband and I for my attorney business and his contracting business. He is highly professional, exceptionally competent, and extremely timely in emergency situations. I recommend him most highly for anyone needing highly precise and efficient services on their computer equipment.
- Dorothy Medeiros
My son built a new gaming computer and could not get to operate after putting tall together. I called "First in Service" and spoke to Russ. It was my first time going there and I can tell you he's impressive. This gaming computer is very expensive and detailed. Russ was able to get it operating within a few hours and its running incredible. He was able to troubleshoot the issue and my son was extremely happy. Thank you for your professionalism, and experience. We will never hesitate to refer you to others.
- Neal Dias
Wow! What service! Fast, convenient and so excellent. I work with highly sensitive content and Russell is the only one I trust. Time and time again, he has saved my business from hacks, crashes, and avoiding problems. He sets all our new computers up and is just a phone call away if we have any questions. Can't thank you enough Russ!
- Nancy K
Russ has been my "computer guy" for over 35 years. Russ has serviced my personal computer, business computer, laptop, and computers and laptops for all 3 of my children. My children are grown and they continue to use Russ' services and have recommended him to many of their friends. He is able to fix any problem that may come along. At times, he can talk you through a problem over the phone (happened today, in fact). He has built several custom computers, repaired, upgraded and serviced computers and laptops for my family of 5 for over 35 years. I highly recommend him. He goes above and beyond for his customers. His vast knowledge is second to none. Darlene B
- darlene bonoan