Business Hours
Business Overview
Staples in Sturbridge provides various services, including computer and printing solutions. Reviews highlight inconsistent customer service experiences, with some customers praising helpful staff while others report negative interactions. Overall, the store seems to offer a range of services, but the quality of service can vary.
Services Offered
Most Recent Reviews
2-17-2025 3pm. worst customer service I have ever had here. Person working in the UPS section rolled they eyes when getting up to help me. Took care of someone else before me. Then went on to tell me they didnt know the reason why my return could not be taken with a qr code. provided zero information.
- Judy Miarecki
Terrible customer service at this location. Insultingly bad. Understaffed (apparently) and unwilling to help even if you are the only customer in the store. This Staples believes it has a monopoly in the area on printing services and they are kind of right about that. Therefore, it's a "screw you" attitude when you need help. I'd suggest everyone go elsewhere, but that's the problem. Where else can you go in this area???
- DRBR 2020
I am extremely impressed with the customer service that my mother received while trying to return a package. Sam went above and beyond to make sure that she was comfortable and everything went according To plan. I want to thank him from the bottom of my heart for taking such care with my mother for I am two hours away. I wish there was more customer service clerks, like him. Nancy Powell
- Nancy Powell
the store is great and the people are very helpful-one minor problem-i -I am 81 yrs old with a great brain but the body of a gnat-I have asked several times since last winter to please place a chair by the PKG return counter-i have had 3 artificial implants and that doesn't include the cataracts-so woe is me when I ask for a chair to be placed in that department so I don't have to hang off of one of your baskets to help keep me upright while waiting .Any chance this simple request could be addressed?
- Dianne Powell
The computer services rep Adam is fantastic at repairing computers! I would highly recommend him for any computer repair issues.
- Leslie Lowery