Business Hours
Business Overview
YES Computers is a computer repair shop located in Northampton, MA that specializes in Apple device repair and support. Customers consistently praise the friendly and helpful staff, often mentioning specific employees by name. They offer a variety of services, including hardware repairs and data transfer, often going above and beyond to resolve customer issues.
Services Offered
Most Recent Reviews
I bought an Apple device that didn't work well, so I took it to the "Genuis Bar"- unfortunately I didn't interact with one. The device wasn't cheap, so I tried one of Apple's 3rd party vendors (YES Computers) and I couldn't be happier with their service. The tech person said the device tested fine with the standard diagnostic tool, but he went the extra mile and was able to duplicate my complaint. He contacted Apple and voila they replaced the device and the new one works fine. Needless to say I'm recommending YES Computers to everyone I know, and it'll be my first point of contact whenever I need service for other devices. Thanks so much!
- Denise Presley
Replaced my MacBook Air battery in less than two hours. While I was waiting to drop it off, two customers were getting patient, pleasant, thorough help. Very happy to have this Apple service store nearby!
- Jonathan Ostrowsky
A shout out to Yes Computers employee Paul for great service! Paul helped me out with some issues on my iPhone - after Apple store employees said they couldn't do anything to help me. Thank you Paul for your patience and persistence.
- P Huff
One of the best experience with apple appointments! Tyler fixed our keyboard in less than five minutes and he also quickly made a changing space available for our baby. Walked out of the store and felt very grateful. The experience feels very personal at a local store comparing to an official Apple Store. The work are still high quality and professional, highly recommended.
- Alyssa Li
I brought in my antique Macbook pro , which would not start . They gave it mouth to mouth , but it was gone . Mark, Tyler and Jackson were amazing and very helpful . They were able switch over all my data on the old hard drive and my back up drive to a new machine IMAC M3 , which I bought from YES computers . They were more than professional , but very friendly and kind too . I was back up and running within two days. Great business and I will return to buy something else . Thanks again folks
- Rob Jockel