Green Earth Computers

I purchased a tower and had several repairs as well as a third party account with Carbonite through Green Earth. One day they simply STOPPED communicating with me. They did not return email inquiries, phone calls and dropped my account with Carbonite without notifying me in advance. They simply GHOSTED me and I will never know why.

- Amy Fagin

I called four times between 12/6 & 12/9, leaving a request to be called back, explaining that I would like to replace my Samsung battery. I even went by on 12/9, but the business did not keep weekend hours. My calls were not returned; therefore, I can not comment on his expertise .... BUT, the proprietor should be monitoring his VM more regularly, in my opinion.

- James Roberts

EDIT: Responding to comment: the last call I got was August 22, 2023, with a message to call and set up a time for me to come in. Every call I have made since then has not been answered. Just since January I have called 5 times with no response. I will try calling again tomorrow as you suggested. They have my computer, I have been trying to get it back for months now, and I have gotten zero response. No answered calls, no call-backs, and they have never been there when I have gone. There is no information about what is going on, and it is incredibly frustrating. I have gone there in the past and have had a great experience, so this is surprising and upsetting. If anyone has ideas about how I can get my computer back, please let me know.

- Catherine Elkhattaby Strauch

John just fixed my iPhone in 15 minutes with such a low cost than expected. People here are super friendly and very professional. The same screen protector price at Green Earth is four times less than the quote I got from the Apple store. Apple store also quoted me $129 (exclude tax) to fix my home bottom, where John fixed it in less than 15 minutes with such a reasonable cost ($15). I am very thankful and plan to visit this place soon with a thank you gift. Thank you again, John!!

- Alyssa Li

I had a wonderful experience at Green Earth Computers! I brought my Mac in because it was literally missing a few screws. Not only did they replace the missing ones and tighten the others they didn’t charge me anything! I tried to pay them and they refused multiple times! They said they had some extra screws and didn’t want to charge me for their spare parts! They have definitely made a loyal customer out of me and I will be referring everyone with any computer issues to them! It’s a rarity these days to find an honest business that doesn’t overcharge even when given the chance. I had expected to pay them and since I have no idea about computers I would have paid what they asked for without knowing if I was being overcharged or not! Really wonderful to know that good businesses and people (shout out to Derek for his EXCELLENT customer service!) still exist in this messed up world.

- Jazz Peck