Business Hours
Business Overview
CTS Computers is a computer repair shop in Newton, MA, that offers a variety of services for both personal and business clients. Reviews are mixed, with some customers praising the fast and friendly service, while others report negative experiences with communication and customer interactions. They offer repairs and sales, but experiences vary regarding customer service.
Services Offered
Most Recent Reviews
Friendly, fast, expert service! They were really friendly, and the turnaround time to fix my computer was so fast! The estimate they gave me was to the penny when it came time to settle. Cannot recommend highly enough!
- schpilkus1
If you are in this area just know that Best Buy at Arsenal Mall is a better alternative. I had my laptop worked on and although the job was done successfully the service was not great. I had to call in after not hearing any updates on the laptop. Upon calling, I had learned that the work had been completed days earlier. I came in on a second occasion and when I entered an attendant had my computer open and in view of other customers. For me that is a security pitfall that I am not comfortable with exposing my computer to again. As well, I felt as though the attendant was short and introverted. It was difficult to understand what had been completed and I felt as though my questions were too burdensome. As I said, Best Buy provides a better service and competitive price point if you sign up for their yearly service.
- Joshua Marsh
I was really disappointed by the service. I came in with a Samsung 850 EVO SSD to get it professionally wiped to get rid of some nasty malware. A man who I assume was the manager held it up and said “This? I mean I would just throw it away and get a new one. This is old” I was confused as it is a highly rated ssd that still sells for over a hundred dollars. I asked how much it was to just wipe the ssd and he replied 60 dollars because”it takes a lot of work and time”. I almost said fine but the smarmy look still on his face just really bothered me. I went in another time just to buy a thumb drive with a clean windows install and he acted just the same. Wouldn’t answer any basic questions and seemed offended I was even there. Was really happy there was a small business nearby that had PC stuff and did repairs but will keep looking.
- Benjamin Conine
Have done business with for over 25 years as a business and personal purchases. Always friendly and personable. Know computers in and out. Recent personal purchase exactly meets my needs. Very fair prices and always quality components.
- Merrill
My 10 year old Apple laptop got red horizontal lines across screen. CTS fixed it for a reasonable price, and in reasonable time, and upgraded OS. I am glad I didn't listen when Best Buy said to buy a new laptop. Thanks Dan from CTS!
- melissa manoog