Business Hours
Business Overview
Staples in Needham, MA, appears to offer various services including printing, but customer experiences are mixed. Some reviewers report excellent service from individual employees in specific departments like printing and technical support. Others note issues with staff assistance and equipment functionality, resulting in a frustrating experience.
Services Offered
Most Recent Reviews
I was fortunate to find Staples nearly empty despite it being just a few days before Christmas. So employee JOHN gave me excellent attention, and the checkout guy helped me with Rewards savings!
- Polly Whiteside
Adam in the technical support of printing services gave me exceptional service from start to finish. I came in looking to print-out pictures for a frame- he cut them out on the spot while assisting other customers at the same time and it was extremely busy. I was in and out of the store super fast. I loved the quality of the pictures, I will absolutely return in the future.
- Manny Lewis
Such great costumer service! This is my second time working with Michael in the printing department and it has been another wonderful experience. He is very knowledgeable and patient with helping me make decisions on the best way to print out my items. Will definitely be requesting him again to work on my next project.
- Cerissa Park
I have been a Staples Rewards customer since 2006 when we began our business. I normally use the Staples in Natck which is over a five star experience. Today I went to Needham to make copies. I had 3-4 staff in the 15 mins I was there to get any of the copiers to actually function. There was zero concern for the job I came into do, not one of the staff showed any interest in finding a solution. Although they were quick to point to others to answer questions and help me get me on my way. I never write any type of review but I do want to make this experience one for you!
- David MacBurnie
The print team at the Staples in Needham is truly amazing! I am so appreciative of all the help and support they have given me with all of my projects this past year. They are fast and professional and always provide a great quality product. Everyone who works there is a great but wanted to give an extra shoutout to Alicia who always has a smile on her face and is always on top of it! We worked together on a project earlier this year and she delivered tremendously. Thank you print team!!
- Emily Brophy