uBreakiFix - Phone and Computer Repair

DO NOT GO HERE UNDER ANY CIRCUMSTANCES!! I spent 4 hours there yesterday 😭😭 and still left without having me screen fixed! The training manager was trying to scam me into buying a camera for my phone, when it wasn't even broken- it was just unplugged. Then when he couldn't get me to replace the camera he would not fix my screen because he said I needed to pay $194 for a new battery first!! So after 4 hours I left. I went to another location and they had my phone fixed within a half an hour flat, with no charge. I watched one of the staff members take over an hour just to check in another guest. He had no clue what he was doing. The guy was paying $300 out of pocket (Not going through insurance) to have his front screen replaced and they wouldn't replace it without charging him another$80 to replace the glass on the back of his camera which he did not want replaced. A few months ago I had my screen fixed here and they didn't take the black film off my front camera so I had to drive all the way back (45 minutes) for them to remove the film! Scammers!!!

- Rachel Araujo

I never write bad reviews, but it is impossible to recommend this uBreakiFix location. Way back in 2022, I tried to fix my phone through Asurion, and they said they would order parts. Around 6 months went by, and they would not even respond about it. I had to change my phone. Recently thinking they might have changed, I submitted a request for a cracked screen, and getting in contact with them has been impossible. I do not know how they are in business. This has been years of unresponsive service. They should be out of business at this point.

- Daidlithza Carballo

I had an unusual request to repair a Bose CD player which would not eject 2 CDs. Paul at the Milford, Massachusetts location was able to remove the 2 CDs. In doing so Paul was very pleasant, helpful and informative while he removed the stuck CDs even though unbreakifix only deals in issues with phones and computers. It was a very nice experience dealing with Paul and I recommend this location for your servicing needs. Thank you Paul for your help!!!

- skip wiganowske

I arrived 4 hours before closing and was informed that I needed to pay $100 to ensure that my repair was completed by the end of the business day. When I expressed my frustration, they attempted to sell me a $37 per month subscription plan instead. This store is about 1 hour from my home, and I only chose to use them for my repair based on the recommendation from Asurion customer service. I plan to discontinue my repair plan with Verizon after this experience, because I feel that this plan is a big scam. The repair was actually completed by the end of the day, and the staff were friendly and helpful, but the business practices from this company are unethical.

- Eric Branchaud

Problem with my Galaxy A51 5G, such that it would only boot into SAFE MODE. Tried everything multiple times. Called Samsung, useless. Called Verizon, the same. Called uBreakiFix and inquired about setting up an appointment to resolve the problem. They advised that I could either make an appointment or just walk in. I opted to make an appointment and then bring in the phone. My phone was serviced almost immediately, requiring a factory reset following a few attempts to avoid doing this. The phone had been backed up and later restored except that pics and docs were lost. Certainly, this would not have been the fault of uBreakiFix, who inquired about backing up before proceeding, but my own for not checking more carefully beforehand. In and out of uBreakiFix very quickly. No charge. All of the staff was courteous and professional.

- Chuck Conti