The Fix - Phone Repair, Tablet repair and Accessories
+1 774-424-8688
Business Hours
Business Overview
The Fix offers phone and tablet repair services in Marlborough, MA. Customers report generally positive experiences with quick turnaround times, though there are some reports of pricing discrepancies. The business receives praise for its customer service and efficient repairs.
Services Offered
Most Recent Reviews
I had my iPhoneXS Max fixed by Sam! like it’s brand new again! for a fair price and excellent customer service. Highly recommended.
- Johnnyfox
I had my sons's iPad pro brought in for a new screen as his was cracked. We were quoted $99 for the replacement which sounded reasonable. The Fix had the ipad for a few days as they needed to get the screen delivered. We were ok with that and they even called and said they had a white one available right away if we needed the iPad sooner. We declined as it was a black screen. Went to pick up the repaired iPad which was done on time and somehow The Fix increased the price to $189. They could not offer an explanation of why the screen repair is now double what they told us other than its an iPad pro. The same clerk who quoted $99 was the same person who charged the $189 so there was no miscommunication. The only consolation they offered was a screen protector for $15 to make up for the change in price which we promptly refused. There was nothing we could do but pay for the repair as they had our iPad. So please be careful and find a reputable repair shop that actually charges what they quote for a repair. The Fix is definitely not reputable and practices predatory pricing. UPDATE- The owner stated the price here and why it costs $199.99 but has still not answered why were quoted $99 for the repair when they received the iPad to repair. There was no misunderstanding on our part as the same person who received the iPad quoted $99 and then required us to pay $199 for the repair and could offer no explanation on why the cost increased or why they quoted $99 for the repair.
- John French
Was rambling to get my 13 pro max screen fixed, came in and the guy infront got it done in under 30 minutes, I didn’t expect anything fancy because it’s not a Apple Store, but you cannot tell the difference with the finished product. Thank you.
- wilfer madera
Had the best experience at this place from a screen repair last time and help with my tablet screen this time always polite and amazing fast work!!! Can't recommend this place enough!!!!
- loreni Martinez
Great service! Was able to help right away. Would recommend
- Carlos Lopes