Staples

My computer screen occasionally started flashing, requiring a restart. When I called Staples the tech. support associate unexpectedly tried to troubleshoot the problem over the phone, and correctly diagnosed it as a hard drive failure. I only expected to be told to bring it in. She discussed options with me, as this is an old pc, and we agreed a strategy. When I brought it in she was ready and attentive, and called when it was ready for pickup the next day. She happened to be out when I arrived, but another associate gave me the same great service - and then the original tech. lady returned to finalize the process. And the charge was very reasonable. I couldn't be happier with that store's staff.

- Martin Brauer

My latest experience was the best. Associate helped I dentofy and find the toner I needed. Hastened my time. Didn't have to walk up and down isles looking. The cashier told me about rewards and how to be notfied when I had them. When I got home I had an email telling me I had earned $10.

- charlotte holly

Employee Nainan does not know how to assist customers politely. He charged me an additional 30% for an immediate printing service, stating that scheduling a print would incur no extra cost. However, he neglected to attend to me and instead assisted all other customers in the store. Additionally, he was neither kind nor courteous to the clients. While I have no complaints about the store itself, the service provided by this employee was very disappointing.

- Lads Bruno

I've been a Staples fan since the early 80's when they were for businesses customers only. They always seem to have what I'm looking for, and it's usually fairly ez to find. Over the years they've helped to keep me organized, with their folders, file cabinets, printers, paper, ink I could go on and on, but I wont bore you. See some of the products that I have bought there (pics below), and fully endorse, over they years. Needless to say I'm very satisfied with their products. I would give them 5 stars if they were more organized in the special orders / printing & copy area. I had a really good experience in this department working with Abby, but when she was not there it was a bit of a fiasco trying to get something done. The other people in the department should be brought up to speed with the operations more. Other than that its a great store and most of the time the people are very friendly.

- RL W

Staples is my "go to" store for any and all office supplies. Whether it's online or in person at my local store, I'm always treated like a VIP. Love the recycling option and the rewards program.

- Nancy Goedecke