Rubber Duck Tech Repair

My machine was under attack and I brought it to Dan at Rubber Duck and he was fantastic. He examined and diagnosed the problem and then fully explained what he needed to do to repair the situation. Although I am a very experienced computer user, (been working on PC's since 1985) Dan carefully explained everything in easy to understand English, (not in a condescending or arrogant tone) told me the approach that he would like to use, what parts I would need (a new hard drive), and gave me firm return date for my system. (which he upheld) He was thorough, competent and kind, and the prices were incredibly fair. I had my system back in two days, and upon pick up, he fully explained everything that he did, again in very easy to understand terms, and discussed with me how I could prevent the problem from happening again in the future. This was a fantastic experience and I highly recommend Rubber Duck Computer Repair to anyone, especially people who have little or no knowledge of the computer inner workings. This is the first time in 40 years that I have had to have someone else take care of a computer issue, so I admit I was a bit leery of having somebody else work on my system. I could not be happier with my choice of a company and especially of the technician, Dan, who was totally awesome. Thanks, Dan!

- Rachel Roy

Knowledgeable, amiable, and eager to help. Took my reMarkable tablet in because I had dropped it and had a jammed power button. They had not serviced one of these tablets, but took the time to research it and work on a fix. Got it back in great shape, with a very reasonable price. Thanks Dakota!

- Rick Hendrickson

I came to Rubber Duck to get my Ps5 fixed for an HDMI port repair. I was told after paying $170 that my ps5 would be fixed in a few days. Fast forward, I didn’t end up getting my ps5 back for a month. I emailed every week, just asking how the repair was going. I was continuously lied to and told it would be fixed with in the next few days numerous times until it took over a month. thats however not the main problem. Two days after getting the PlayStation fixed, the hdmi port began not working again, which tells me it was never fully fixed. I have now emailed the guy three more times since it’s been broken and have received no response as I’m sure it is because of the fact the guy knows he’d have to fix it for free. Completely wasted my time and money as I’ve now not been able to use the PlayStation in months and will have to pay another $150 to get it fixed somewhere else. At this point it would’ve been cheaper to have boughten another ps5.

- Connor Mudd

Rubber Duck will forever be my go to computer/tech repair shop for my business. Staff is great. Prompt service. Saved me tons of money by extending the life of my devices. Also helping me with networking in my new office. Highly recommend!!!

- Dean Singer

Dan got my new out-of-the-box ipad up and running perfectly. I did not have to do a thing to start exploring and enjoying my new device. He included everything I wanted and was so patient and knowledgeable in answering all my questions. I left feeling totally confident I could navigate my first ipad. I highly recommend Dan for your tech needs.

- Karen Blair