Business Hours
Business Overview
Staples in Chicopee, MA, receives mixed reviews, with some customers reporting positive experiences with staff helpfulness and speedy service. Others report negative experiences like long wait times, lack of customer service, and slow service. The reviews highlight a variety of customer service experiences at this location.
Services Offered
Most Recent Reviews
Staff at the Staples were so helpful. I use Staples for most of my personal office and business purchases.
- Denise Lajeunesse
My online experience with Staples was GREAT, and I'm enjoying my ipod again thank you Staples!
- Aaron Newson
Always appreciative of the speedy service provided at this store. Any time I’ve ever needed anything done on the fly they have helped me with no issues and even provided me with my materials faster than i expected. All the staff are super helpful and kind. They take the time to make sure you find what you’re looking for and if not in store they will assist with ordering online. I recommend this location.
- alexandra gomez
The customer service is horrible. My wife had to wait 20 minutes for help, even though the person behind the counter promised to help her. Worse yet, there were people just standing around neglecting her. It's a disgrace. Where has the good customer service gone?!
- Robert Kapps
Been in line for 30 minutes while they choose to run 1 register & have 3 employees walking around the store, refusing to open another register. Make it make sense, where is the manager?
- Stephanie Fay