Boston iPhone - MacBook, iPad, & iPhone Repair Center

I cannot recommend Boston iPhone more. I have never written a review for any business, but am doing so now because of how great the service was. My iPhone turned off unexpectedly. I tried repeatedly turning it back on and the Apple logo would turn on and disappear. First, I brought it into the Apple store. They could not help me with the issue and Apple recommended I buy a new iPhone. I had not backed up my old iPhone in years so I was going to lose many passwords, photos, and messages. Instead, I found Boston iPhone and went in to see if they could fix my phone and help me recover my data. Ned helped me out immediately. He told me his plan, and emailed me to keep me up-to-date on the process. He was very transparent about pricing and told me if it they could not recover the data after diagnosis that it would be no charge. He was able to fix my phone within 24 hours and I was able to recover all my data on my phone. It was a fraction of the price at Apple with better customer service and a better outcome. If you're considering going somewhere else to get your phone or computer fixed, stop. Go to Boston iPhone, its the best service you can get.

- Thomas Dunn

I had the best experience with Ned at this store. My neighbor’s MacBook was not charging the battery. I brought the unit here and Ned assessed the situation within the first hour of dropping off. He asked if I would like to proceed with the repair with a price quote and if the repair was unsuccessful, only a modest labor bench would be charged. I gave him the go ahead and 3 hours later the laptop was back to being able to charge the battery. Upon retrieving the laptop, I asked how he fixed it. Ned said he replaced a tiny BGA chip which he “harvested” from a scrap motherboard and soldered back onto the laptop under repair. BGA replacement repair in the neighborhood in under 4 hours, unreal!

- Marin Lulic

I can't thank Ned and Mirsad enough for their incredible work on my MacBook Pro! After some serious water damage, I thought my laptop was a lost cause, but they worked their magic and brought it back to life. It's running perfectly now—I can hardly believe it! These guys are seriously talented. Fixing water damage is no small feat, and they handled it like pros. On top of that, they went above and beyond by quickly replacing the first screen when it malfunctioned. Their dedication to making things right is truly impressive. If I could give them 6 out of 5 stars, I would! Highly recommend them for their expertise and outstanding customer service. 👏👏👏

- David Miranda

Ned was able to repair a slightly older than one year old 13 mini that stopped booting after the Apple people told me I'd be better off replacing. The 13 mini model was discontinued and I really wanted to keep it for its small convenient size. Very pleased.

- sheepdog

I’m very happy with the service and can’t recommend Ned enough for MacBook repairs! My MacBook Air had water damage, and I was worried it was beyond saving. Apple quoted me an outrageous $1,099 to fix it, so I took it to BIR. Ned examined my MacBook and found that the damage was in the trackpad, which he replaced for a fraction of what Apple quoted me. My MacBook is now working perfectly, and I couldn’t be happier with the service. If you need any MacBook or iPhone repairs, skip the Apple Store and go to Ned instead - you’ll save money and get top-notch service!

- Alisa Shabanova