Business Hours
Business Overview
My IT Doctor is a computer repair business in North Beach, Maryland. Customers consistently praise the owner's communication, efficiency, and reasonable pricing. The reviews highlight a positive customer experience, describing the service as fast, responsive, and knowledgeable.
Services Offered
Most Recent Reviews
My work computer failed on a Saturday. I reached out to Kip and by Monday afternoon I had dropped my computer off to him. By Thursday, I was picking it up, fixed. Kip communicated with me from start to finish letting me know what the issue was and what needed to be done to get it up and running again. In my case, it was the hard drive that went bad. Kip ordered a new (and better) hard drive before I even dropped my computer off. He was anticipating the problem and took proactive measures. Kip was very understanding of my inability to work while my computer was broken. He got me back to work quickly! Kip was upfront about pricing too. And, his prices are very reasonable. In addition to fixing my computer quickly, Kip is also very pleasant, friendly and conversational. I would definitely feel comfortable recommending him😊
- Nina Eugina
Kip is very knowledgeable and experienced. I had trouble connecting my printer to the wifi when our modem was upgraded and he was able to resolve the issue. Thank you Kip!
- Carolina Wright
Kip is very kind, personable, and the service was amazing. Fast, responsive and honest. Explained everything and gave options and examples. By far the best customer service I have dealt with in IT support. He responded so quickly and has the best prices. Like this is a no brainer, I will use him for all my future IT support. I highly recommend if your looking for PC support!
- Nate Ramos
My IT Doctor is a small business that epitomizes why I like to patronize small businesses. Kip is communicative, efficient and responsive. He was able to restore my iMac. Highly recommend!
- Kathleen Malloy
I highly recommend using Kip (My IT Doctor) for all your computer issues. Kip is very intelligent, polite, and efficient. Not only does Kip repair your computer, he will go above and beyond his assigned tasks. Kip is the most affordable and reliable IT specialists in the area. He is very prompt to respond and answer all your questions. Kip also keeps you updated with all the information while he is fixing the problem(s) on your computer. When a hard drive I ordered was going to take longer to come in, he went out of his way to get the part sooner than the expected delivery date. Kip is a very personable, hardworking, trustworthy, and overall genuinely good human being to hire. My computer is now working better than ever before. Thanks again, Kip!
- Lauren Wood