Business Hours
Business Overview
Staples in Laurel, Maryland, is a retail store with a focus on customer service, according to reviews. Customers appreciate helpful staff and the availability of products at reasonable prices. The reviews highlight a positive shopping experience.
Services Offered
Most Recent Reviews
I walked in the store and was greeted by staff. Store associate directed me to the printer ink and asked if I needed anything else. I picked up a calender and was told about the same calender at the front of the store for a cheaper price. The store associate asked if I had a number or email I told him no and he asked if I wanted his help with signing up and I did.
- sharon parker
Every time I come to this Staples, I'm so happy with the incredible customer services, the way the employees treat me, the great finds and products. I have a physical disability that prevents me from walking down the aisles which is why I shop on line. The prices cannot be beat. Plus Staples must have read my mine! I wanted some fun things for my son & got a VERY cute Pez dispenser! The coffee they sell is fantastic & prices can't be beat (lower costs than Costco, much better quality products at great prices). This store should be packed with customers. Do you want great products, excellent customer service, and an easy shopping experience, come to Staples!!!
- Carole Geronimo
Marcian, the tech supervisor, is just phenomenal. Amazing customer service and care in his presence. So glad he was there to help out with our gaming chairs. He was so kind. will return
- Steven Vanderzwet
I was pleasantly surprised at the customer service received from Glenn (#1042775) at this location. Just when I thought receiving excellent customer service was a thing of the past, especially with the new move of replacing humans with self-serve cash registers, Glenn steps up, with not just a smile, but with patience, willingness to show us how to access our rewards for our purchase and conversation. Glenn truly made us feel like we were a valued customer. He is truly a model of what excellent customer service should look like. Thanks Glenn. You truly made our day and our shopping experience a great one. Keep showing your colleagues the importance of providing excellent customer service and what it should look like. Let your customers know, that you know they have choices, but your store is their best and only choice.
- Pam Sherbia
Staples comes thru again. They're my go to store for product availability, reasonable prices and helpful staff.
- Adrienne Crews