Business Hours
Business Overview
Basic Computers, LC is a Baltimore computer repair shop, where customers report receiving excellent service, with several instances of repairs being finished within 24 hours or less. They also offer services like screen installations. This business is known for its competitive pricing and speed of service, with some customers suggesting that it has some of the best prices in town.
Services Offered
Most Recent Reviews
As I finished writing the 1999th word of my 2000-word essay, my computer died. After some investigation, I thought it must be the charging port. I did a quick "Find laptop repair near me", and Basic Computers was the closest one to my location. When I described the problem, Geoff knew what brand my computer was, and told me exactly how he would fix it. When I brought it over to his shop, he was very pleasant, took my deposit (which happened to be the full amount since it was so reasonable), looked at the laptop for a moment, and confirmed our suspicion. He let me know that if he needed to order a part, it would be three days, if not, it would be 24 hours. The following day he called me to say it was ready to pick up! I was unable to get there until after his business hours. Thankfully he was able to accommodate. I went to pick up my laptop and found it had been cleaned top to bottom! I'm sure it was a chore, as I know how dirty it was and I'm not proud of it, but there was no extra charge! As long as I live in Baltimore and keep hanging on to my old Toshiba, Geoff has my business. I'm glad I found him!
- Sarah Scholl
I brought my laptop to this store to receive a screen installation. The job was finished a mere 2 hours later. This was on a Saturday when I saw multiple customers come to the store to place other orders. In addition, the store owner provided insight to my various other computer issues free of charge. The owner is highly professional and generous with his time and knowledge. Highest recommendation.
- Ray Brown
Wow, the best service and the best price and he's fast. Mr. Geoffrey quoted me a price so low I paid my bill up front before he touched my computer. Way less than the three people I took my laptop to before I saw his sign. If your having problems with your computer be smart and take your PC to the best guy in town and hes been doing it longer than anyone you know!
- Martina Jones
I took my laptop in for repair. After getting it assessed the repairs cost more than the computer. He said the motherboard was bad along with other things. I took it to another shop and found out NOTHING WAS WRONG WITH MY MOTHERBOARD and I only needed a new electric adapter! However, When the new shop tried to copy my files and pictures THEY ALL MYSTERIOUSLY DISAPPEARED. Basic Computer guy may not have sabotaged my machine but I can't say he didn't either. I do know he did not return my computer until several hours after I told him not to repair it and he seemed surprised when I told him not to repair it. I have NEVER had files disappear when I clicked on them and I have worked with computers for over 20 years.
- Karen Smith
Mr. Joe is a very personable guy! He's very honest and his services are clear and to the point. He's very informative and easy to talk to. Please come here if you have any computer concerns! Prices aren't bad either.
- Jaslynne Thompson