Business Hours
Business Overview
Staples can be useful for your printing supplies and school supplies as well. There might also be employee shortages here and you might be left to your own to find your items. Other customers have mentioned that Dimitri, was super helpful, which makes up for the service provided by the business's copy machines. Overall, it seems like the customer service is good, but the prices may be considered high, especially if you' and the customer didn't expect to have to pay for them upfront.
Services Offered
Most Recent Reviews
I go to my Augusta, ME Staples to order their Tru-Red ink cartridges which are much less expensive than the Canon ones. The cashier entered my order quickly and efficiently, put my 2 returned cartridges in for the Rewards Program and I was able to use that $10 immediately on an in-store purchase. Can't get any easier than that. And my ordered cartridges arrived the very next day!
- Kathy Allen
I get that there is a staff shortage and that the era of helpful human assistants are over. I had little time to find the supplies I needed, and tried using the Staples app, which only confirmed my suspicions that the items I needed was in stock. I actually helped another wandering customer to find the supply he needed. The lines at the copy desk and checkout were too long for me to get in line, ask where the items were located, get back in line, pay, and get back to work on time. It might help to improve the app to make finding products easier, or even install some kind of kiosk to help customers locate what they need.
- Clara Dyason
The employee Dimitri was super helpful. He came to me and asked if I needed help finding something. He walked me to where the products were located. Asked questions to make sure the product would fit my device and discussed which would be the best value for my money and need. He checked to see if I needed more assistant. No pressure, just being helpful saving me a lot of hunting and time getting me the right products quickly so I could get home to start using them. Thank you for everything.
- Wendy Allen
I used this Staples to self help fax machine 9 pages front and back to Portland Maine. When the fax was processing I was told I needed to wait 8 mins for the fax to go through I waited....then I was told that I needed to feed the 9 pages upside-down to get the other side faxed so I waiting another 8 mins so I did and the fa. machine printed out that it was a successful fax. There was no prices I noticed but I didn't think faxing 9 pages front and back wouldn't be expensive and also recipt never printed . When I got home I checked my bank online to see how much it was........it was $37.00 to fax 9 pages front and back to Portland honestly if I knew it was that much I would have never used this service the price is ridiculous.
- jaime rogers
Went in to return something to an online retailer. Was pleasantly surprised as the place was pretty busy but we were in and out - customer service was great. Anyway, got school supplies, since we were there. Nice backpacks as well as pretty good supply of other items for school. I pick up stuff for work all the time there, but will definitely be back for school stuff in the future as well!
- Rachel Spencer