The Cool Geeks Of Shreveport

I have been using cool geeks for all of my cell phone repair and computer repair since they've opened. I have been more than pleased EVERY time. I have even referred friends and family to them, they have been very pleased as well. I trust Edric completely to be honest, thorough and fair. He has shown integrity and expertise in all of my dealings with him, often going above and beyond what is necessary. Quite honestly, I would not trust my expensive equipment to anyone else!

- Shelby Harper

Horrible. Unprofessional, gives you the run around. My screen to this day doesn't work properly. I paid 220$ for a 7 plus screen that on most days won't allow me to type Ts, Es or Gs. Said he was going to send me a case in the mail. Never received that. Every time I call to get it replaced it's always something different why he's not at the office. I honestly feel played. Headed to Cell Phone Solutions to pay another 175$. Don't waste your time.

- Caddo Cajun

I can clearly see this guy has great potential and probably can do the work. The problem is that he is a one man show and takes on too many customers. He is not equipped to handle the volume and in return we, the customer, get the run around when trying to call him and a lot of excuses when we finally reach him. He makes a lot of promises but so far for me has lived up to none. I guess you would call him a liar at this point. He is extremely unprofessional. There is more to professionalism that speaking well. He is cheap but you basically have to stalk him to get your product fixed or returned. I took my laptop in for one issue and when I came to get it there was a whole other set of issues unrelated to what I had brought it in for. He promised to have is fixed in 24 hours. I was on the way to him and called to ensure he was in office, he was but on that Saturday he informed me that it wouldn't be ready until Monday. I decided at that moment that I would just show up and take my stuff home. 3 weeks working with this guy for nothing. I ended up ordering a new one and calling it good. Pay the money for a more professional person or just buy new.

- Misses Jacqueline

NEVER GOING HERE AGAIN! I do not recommend going to this guy for any fixes. He is a liar and always saying it'll be ready TOMORROW. I have been waiting 2 weeks for a fix he said would only take 3-4 days, and every time I call to ask if my xbox 360 is ready he says "Tomorrow". He made me pay half in advance and I asked if I could not pay the other half (because I'm very unsatisfied with his service) and he said "I can give you $10 off". If I could give No stars I would.

- Beatrice Dunn

Worse experience of my life!!!!! I brought my Playstation 4 and was guaranteed same day service, that was four weeks ago!! This guy is always tomorrow tomorrow tomorrow. Nothing he says is true. He has lied multiple times, as well as avoided my phone calls. He gave me a tracking number that was invalid and my Playstation is now missing. I have called and messaged and nothing. He took my money and I received nothing, but horrible service!!!!! I am at the point where legal action is going to have to be taken. I would not recommend this company to anyone!!!!!!

- Cecilia Ezernack