Business Hours
Business Overview
Geek Squad in Harvey, LA, provides computer repair and sales services, with some locations handling cell phone repairs. Customer experiences vary, with some praising helpful and knowledgeable staff and others reporting issues with repair quality and turnaround times. The reviews suggest mixed experiences regarding repair services, with some customers satisfied and others encountering problems.
Services Offered
Most Recent Reviews
I can in yesterday morning, about 10 minutes after open. My laptop bit the dust a few hours before, and as I need one for work and school, it needed to be replaced asap. I looked at a few brands that I was interested, and though I wasn’t quite ready for a sales person, a manager let me know that the sales associate was with someone and let me know that when I was ready, where I should que up to be next to talk. When I was ready, the sales person, Charles let me know he would be with me soon, as he was helping other customers. I don’t normally write reviews, but Charles was on point. He really took the time to ask me what I needed, even directed me towards some other brands (I had my heart set on a particular one already). When I told him that he talked me through what options I had, answered my questions, and even talked pros can cons with me between two models. I was about to opt for one that was more expensive, but didn’t have the battery life that I would need for the upcoming semester, mostly because I needed to have a computer quickly and I could walk out with that one that day. Charles took the time to find some better delivery options for me to make sure I could get the exact computer I wanted in a time frame I felt comfortable in. Truly five star service!
- renea pellegrino
I am not computer savy. Dustin and Sasha were quite helpful in resolving a printer issue I had. When you don't know what to do, it was great to have them patiently and quickly resolve my issue. Thanks guys!!
- Deborah Lowe
This Geek Squad location does not fix Samsung/Android phones. According to the lady who was there, the Veterans and Slidell locations do repair Samsung/Android phones. I called the Veterans location and confirmed that they do work on Samsung/Android devices.
- Desiree Robinson
Not only did I have to bring it back within 24 hours because it still wasn't fixed after they had it five days, I had to come back a third time because they didn't put any of my screws to hold the bottom piece on back in!!! Never again!!!
- ashmobayhi
The technician was knowledgeable and professional. He was very detailed and that helped alot.
- Jennifer Williams