Nortech Downtown

So thankful we found this gem of a place! Every issue was resolved professionally by a courteous staff who listened to the problems and our attempts to remedy them. They are awesome!

- Missy Marr

Always very kind. Never condescending. Only place I will go for help with Apple products

- Amy loescher hickey

Exceptionally friendly and professional staff. This is my second day in a row of coming here. They diagnosed my phone yesterday made a claim and 24 hours later I had a replacement waiting for me. The diagnosis and setup took some time, that’s on apple not Nortech, but the staff made sure everything was going as planned and continued to check on me consistently to ensure I didn’t have any questions. They greeted every customer with enthusiasm and it seemed that they truly wanted to help everyone to the best of their abilities. I highly recommend using this store for all of your apple repairs or purchases.

- Jarrad Fontenot

This place should not be in business they are misleading everyone stating they are an Apple authorized repair cent my computer is still under warranty they told me I would have to pay for the repairs. What good is a warranty if they don’t fix it. I will be contacting Apple to let them know Nortech is misleading the public. I will report them to the BBB. I WILL TEEL ALL OF MY FRIENDS TO NEVER USE THIS PACE EVER. TOTAL RIP OFF. I HOPE YOU FOLD UP AND HAVE TO CLOSE. ANYONE WHO SEES THIS PASS IT ON BECAUSE ITS TRUE.

- Greg Tramell

I walked into their business today to drop off my Apple desktop computer for a general cleanup. I drove 40 miles out of my way for this, only to be refused service because I had no appointment. I spoke to two individuals whom both stated that I had to have an appointment to even drop off my computer. So, I left and stated that I'd go elsewhere. After reading other reviews, I'm glad that I left. Their smug attitude showed me enough of their work ethics. Good luck to whom ever walks through their door.

- Walt Davisson