Business Hours
Business Overview
Geek Squad in Bossier City, LA appears to be a tech repair service with mixed customer experiences. Some customers report difficulty getting assistance or unreliable diagnostic services, leading to dissatisfaction. Others report positive experiences with knowledgeable and helpful agents, but these positive reviews are a minority.
Services Offered
Most Recent Reviews
Little to no assistance, and the run around trying to get someone on the line was almost impossible.
- Trey Martinez
There good with tech but don’t have parts to test pc parts
- George Dawson
Took my laptop in. I paid for the "total tech" ($200), told me my hard drive was bad and I had to outsource Windows 10 home (licensed)to replace the operating system. They can't get it. Almost nobody sells Winows 10 home anymore bc they're pushing 11. $151 later they tell me it's not the hard drive, it's the motherboard and they'll reimburse me for the software. But not the case when I picked up my laptop from the store. So they charged me $200 just to cost me another $150 and my laptop still doesn't work. Can't return the software because they opened it to install it on a laptop that didn't need it smdh. Geek Squad in Bossier City, LA is a joke. Don't waste your time and money.
- Michael Lewis
No matter your problem with computer or whatever, Geek Squad will help you. The agents are so knowledgeable and kind, they know just what questions to ask to put you at ease and be helpful.
- nancy williams
If you care about your device, do yourself a favor by taking it somewhere reliable that you can trust. This place is not it. They are however great at screwing up though!!
- Melanie Goff