
IgLou Internet Services, Inc
+1 502-966-3848
Business Hours
Business Overview
IgLou Internet Services, Inc. is a Louisville-based internet service provider known for its reliable service and consistent pricing. Customers consistently praise their straightforward billing practices and responsive, local customer support. They provide a good alternative to larger companies, offering consistent and dependable internet service.
Services Offered
Most Recent Reviews
I had been going back and forth between Spectrum and AT&T for several years before hearing about IgLou. I will NEVER go back (although this is AT&T service which works great). The customer service is amazing. I've only had a couple of things I needed to call about but each time I call the phone rings and an actual person answers the phone. No recordings - a real, live person in Louisville, KY answers the phone. Also, they don't play games with their billing - it may be a little higher than some of the 'deals' from other companies but it's worth it because it's consistent and I've never gotten an unexpected charge like I did with other companies. When I first ordered service they recommended I buy a couple of additional pieces of equipment (not through them - to purchase on my own) so our internet would work better. I've not had a problem with anything in almost two years.
- Kelly Stengel
I left Spectrum because of the constantly increasing bill. They told me point blank that the game is that I should call in periodically and threaten to cancel in order to knock it back down. I don't have time for games. Iglou has been hassle free. One dependable monthly price that has stayed the same for years now with no contract. The one time I contacted support about a problem (not their fault) their local support was quick and responsive and didn't waste my time running me through a script. I couldn't ask for more. Simple is better. Don't change anything Iglou!
- Chris H
This is THE BEST option for residential fiber internet. No price hikes and no having to deal with AT&T customer service. Iglou's customer support is top notch as well!
- Shane Rigor
I love Iglou. I have had it for 8 years and it's only gone out three times. Spectrum kept going out at least 4 to 6 times a year if not more
- Dana Friess
I have had nothing but success with iglou internet service no problems at all with a fast connection. Very reasonably priced.
- Theodore Alvis