Business Hours

Monday
9AM-5:30PM
Tuesday
9AM-5:30PM
Wednesday
9AM-5:30PM
Thursday
9AM-5:30PM
Friday
9AM-5:30PM
Saturday
Closed
Sunday
Closed

Business Overview

IgLou Internet Services, Inc. is a Louisville-based internet service provider known for its reliable service and consistent pricing. Customers consistently praise their straightforward billing practices and responsive, local customer support. They provide a good alternative to larger companies, offering consistent and dependable internet service.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

3 months ago

I had been going back and forth between Spectrum and AT&T for several years before hearing about IgLou. I will NEVER go back (although this is AT&T service which works great). The customer service is amazing. I've only had a couple of things I needed to call about but each time I call the phone rings and an actual person answers the phone. No recordings - a real, live person in Louisville, KY answers the phone. Also, they don't play games with their billing - it may be a little higher than some of the 'deals' from other companies but it's worth it because it's consistent and I've never gotten an unexpected charge like I did with other companies. When I first ordered service they recommended I buy a couple of additional pieces of equipment (not through them - to purchase on my own) so our internet would work better. I've not had a problem with anything in almost two years.

- Kelly Stengel

3 months ago

I left Spectrum because of the constantly increasing bill. They told me point blank that the game is that I should call in periodically and threaten to cancel in order to knock it back down. I don't have time for games. Iglou has been hassle free. One dependable monthly price that has stayed the same for years now with no contract. The one time I contacted support about a problem (not their fault) their local support was quick and responsive and didn't waste my time running me through a script. I couldn't ask for more. Simple is better. Don't change anything Iglou!

- Chris H

3 months ago

This is THE BEST option for residential fiber internet. No price hikes and no having to deal with AT&T customer service. Iglou's customer support is top notch as well!

- Shane Rigor

2 months ago

I love Iglou. I have had it for 8 years and it's only gone out three times. Spectrum kept going out at least 4 to 6 times a year if not more

- Dana Friess

2 months ago

I have had nothing but success with iglou internet service no problems at all with a fast connection. Very reasonably priced.

- Theodore Alvis