AccuServ Same Day Service

Great service from the moment I made the call. Crashed hard drive that I was told would probably never be able to be recovered was recovered 100%! What a relief! But the 'after the recovery' customer service was even more amazing! There were some major issues with reloading my Outlook 2016 that even a level 2 Microsoft technician had not been able to 'fix' and AccuServ technician Brient stuck with it and built a completely new profile and made it work!! I will recommend AccuServ to anyone needing any kind of data recovery!!!

- Sandy Simmons

Had a drive out of a Buffalo NAS network box fail that was set to RAID 0. Called several businesses around town & AccuServ was the best in describing the recovery steps and the costs associated with each of them. They also had a drop off location near our office in Gladstone so it made it very convenient. Dropped it off on Thursday afternoon and received a call on Friday with the results and recovery options/costs. The next Tuesday morning I was able to pick up my recovered data on a supplied external hard drive. By the time I got it back to the office we were back up and running with most of our data. Overall I was very happy with AccuServ. When comparing the cost of manually reproducing the data on the drive versus the cost of having AccuServ recover it was a no brainer - they saved me & our company a lot of resource time and money.

- Keith P

I do project development and construction from conception to completion. The job I have requires a lot of travel, contract management, change orders, invoicing, picture documentation, etc. from remote locations. I'm rarely in the office and when I am the last thing on my mind is backing my computer up to our server. Last September, the hard drive on my computer crashed and basically left me without a lot of information that I needed to keep the project I was working on track. Fortunately, I had backed up my computer to our server in late June. Unfortunately, we put a lot of work in place between the end of June and the end of September. Our internal IT team had no idea how to help me as they are not equipped to do data recover. They also had no idea where to send me for help. My wife reminded me of Accuserv based on the fact that she operates a home base business and uses them not only to host her web site but to help her when her computer has had problems. I took my damaged hard drive to Accuserv. James and his staff quickly determined the problem and said there was bad news and good news. The bad news was the technology required to recover the information from my hard drive was not completely developed. The good news was that it wold be available in January or February. I left the hard drive with them and in early December received a call informing me that the technology was developed ahead of schedule and that they had recovered 99% of my information. Needless to say, I was very impressed. Jamie, James, and the other staff members that I talked to were very willing to listen to my concerns, address them, and fulfill their promises. Very professional company. I would highly recommend them for any type of computer based problem.

- Greg White

There's hardly a worse feeling than losing all your data on a failed hard drive. The hard drive in my laptop had all my important data on it and it failed out of the blue. I took it to Geek Squad at Best Buy and they were no help at all, except that they suggested I look for a data recovery place in town. Accuserv was the first option when I searched for data recovery on google and I'm very glad it was. I used the live chat feature on their website to explain my situation. They told me they could probably help me out and they were able to give me an approximate quote for the service right then and there. I took my hard drive to them and they were able to recover all my data in just a couple of days and at a reasonable price. The staff were all very professional, knowledgeable, and patient with any questions or concerns that I had throughout the process. I hope I never get into this situation again because losing a hard drive is extremely unpleasant, but if I do, I know I'll be taking my business back to Accuserv.

- Matt Cockle

A horrible feeling began to develop in the pit of my stomach as I tried to access my external hard drive and found it unresponsive. None of my files were showing up. Everything I had from the last four years of working in the Philippines was on this drive and the thought of losing all of my data was sickening. Anyone who has had a computer or hard drive fail on them knows that feeling. When I began to search around for local data recovery options, I discovered that it can be a very expensive endeavor trying to get files recovered. But then I came across Accuserv and read some of the testimonials on their website. Their customers had a lot of good things to say about their services and it seemed worth checking out. I gave them a call and talked to a representative on the phone. She was incredibly friendly and helpful, professional yet personable. She outlined how their file recovery process worked and the tiered pricing based on how involved the recovery would be. She was able to give me a quote for their services and that sinking feeling began to fade as the likelihood of recovering my files started to become a reality. Everything sounded great and much more affordable than many of the other options I had seen on the internet. They conveniently had a drop-off site not far from where I live so I didn't even have to drive across town searching for their business. I was impressed with the speed and quality work Accuserv brought to bear on my data recovery. Within a couple days a technician had called me and explained that he was going to be able to recover over 95% of my files without having to pursue any more rigorous and expensive avenues. His taking the time to call me and talk me through what he had done so far and description of the files he had recovered was very appreciated. Within another day or so I was picking up my hard drive. I was so relieved to have my files back. Everything from financial documents, to college courses I had developed for teaching overseas, to pictures from the birth of my son up through his first two birthdays had been lost and now were recovered. The folks at Accuserv did a great affordable job and you can tell that they enjoy what they do to help people who have lost important and valuable digital files. I cannot recommend Accuserv highly enough. Though I've only utilized their data recovery services, because of their professional, knowledgable and very personal efforts into serving their customers, I wouldn't hesitate going to them for any of the other services that they provide.

- Jordan Nisly