Business Hours
Business Overview
Staples in Overland Park offers a variety of services, but the reviews are mixed. Customers mention issues with store maintenance and experiences with employees that vary. Some reviewers praise employees for their help, while others have encountered problems with product availability and services.
Services Offered
Most Recent Reviews
Today my husband and I went to Staples to return a chair I purchased online. We were standing at the register and noticed a freezing draft coming in. We looked over and noticed the automatic sliding door to the entrance area was not closing. Mind you, it was snowing outside, and the temperature was 5°. We told the cashier, a lovely older lady, that the door was open. She informed us it was broken. My husband asked her how long it had been broken, she said this was the second winter it has been broken. Unbelievable! We could not comprehend this. Come on Staples, this is unacceptable! Take better care of your employees. She said someone had been out to fix it, but didn’t have the correct parts. They never came back. The cashier was not complaining by any means, she was merely answering our questions. She was very pleasant and helpful. I’m not sure I would have been had I been in that situation. I hope Staples gets this situation resolved SOON. I am leaving a three star review because later that day I received an email saying the chair I had ordered while at the store was out of stock. Why didn’t it say that while we were there???
- Teresa Brooks
Staples is, and will continue to be MY go to for ALL my printing needs Dianne and Megan were amazing today! They are kind and professional. (So grateful Dianne moved to this store when hers closed). The price is a fraction of what other places advertise. I am a very happy customer!!
- Gina Myers
I like coming to this Staples because the service is always good. They also have great deals. The store is always nice and clean. The employees are friendly and helpful. I highly recommend this location. Staples is a great place to get all your office supplies.
- L Mont
Had an issue with my HP printer, and brought it in to be recycled and surprisingly received a $30 credit on the purchase of another printer. Remi, an employee of Staples, was extremely helpful walking me through the process of their rewards program and was exceptionally courteous and professional.
- Albert Giambrone
Made the trip to get passport photos, paid additional for the digital files $20 for a digital photo seems crazy) Went to upload them today and they don't meet the requirements and the site won't take them. So frustrating as we were all "photo ready" and intended to get our applications in today. Huge waste of time!
- Stephanie Simms