Business Hours

Monday
10AM-7PM
Tuesday
10AM-7PM
Wednesday
10AM-7PM
Thursday
10AM-7PM
Friday
10AM-7PM
Saturday
10AM-7PM
Sunday
Closed

Business Overview

uBreakiFix in West Des Moines offers phone and computer repair services. Customers report generally quick service and positive experiences. However, some customers have experienced communication issues or damage during repair.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

2 weeks ago

Did a great job. I came in and told me I could get it done same-day service just a couple of hours. Phone looks like new and with speedy service. Great!

- Joshua Garrison

2 weeks ago

AVOID THIS PLACE! Took my MacBook in for repair and was told I’d get updates—only got one about a part being ordered, then silence for over a week. Messaged multiple times, no response. Went in, and they casually mentioned they had to order another part but forgot to inform me. Finally got it back after well over a week, only to find new scratches that weren’t there before. When I brought it up, they initially seemed willing to help, then later refused, saying I had no proof. Paid $321 for a new battery repair and now have a scratched laptop that would cost over $400 to fix. Manager didn’t care at all. Said there’s nothing he can do, no refund, no discount, nothing.

- Kimia Safari-Shad

2 months ago

What a great experience. I called ahead to check how long it would take, stopped by and they delivered! Tech confirmed everything, even making double sure they had a Pixel 8 screen in stock. Definitely recommend them.

- Randy Cairns

2 months ago

Across multiple uBreakiFix locations in both MN and IA, I've brought my tech to them I think 3-4 times now. Every time its been done very well and quickly. This last time was the first time bringing a computer instead of a phone. I broke my computer right before finals and soon to go home out of state. So stressful timing but these guys made it as good as it gets. First, I went to the Ankeny location where they recommended I try their Des Moines location because their wait time was much shorter at the moment. Their honesty across the board to deliver their best is reliable. So, I went there, and it was repaired in a week. I can go home for Christmas with my computer. Customer for life!

- Hannah

2 months ago

We were recommended by our Verizon store to go up and get tbe phone fixed. They were so quick and the whole process was easy. 10/10 recommend using them to fix your phone.

- Jen Milani