SuperHiTech

My tablet was broken and was told when I took it in that they should be done in about a wk 2 tops and they could take my pics and videos off it put on flash drive. They had it for almost 2 months. I left my number for them to call me and no one ever did. I called there about 3-4wks asking about my tablet. I was told that the part they needed didn't come on truck the 1st wk and 2nd wk they forgot to order it. No big deal!! I called about 2 wk into January talked to the guy who answered the phone he had a little bit of attitude. He said let me see if we even have ur tablet. I got argumentive and was upset. I was given to the manager and I told him y I was upset and I did raise my voice and was upset. He then said "ok mommy" I said excuse me u just called me mommy and he said yes cuz I feel like u r talking to me like a child. I then said wouldn't u be upset if u waited this long and have to pay for it. I said I'm never bringing anything in there again I'll take it to SF. We both calmed down and he then told me they fixed my tablet and took pics and videos on a flash drive. Then he said since I was unhappy he was not going to charge me for it. Which I wasn't expecting at all. I went to pick up later that day and the guy at counter tried telling me I owed about $20 and I said the manager said it was completely free is he here or can u call him. He then handed it to me and said with an attitude "fine here take it." I'm not even sure if I'll take anything there again. The manager was helpful wanting to make me happy but the other employees I felt didn't really care.

- Bonnie E

Always know exactly what I need and owner is super helpful. Good folks all around!

- Hobo SOAMC

got my phone through them a bit over a year ago and that was a great experience. been trying to get a laptop through them and it's like pulling teeth. they said they'd get back to me in 2 days with laptops options, a week passed so I checked that my email and phone # where correct. again was told 2 days and I even uped my price range. been a month now. apparently they don't feel the need to keep customers. very sad I and try to shop local for certain things.

- Panini

Still haven't done any of the work I have requested it's been about a month and still nothing

- Travis Martens

Great customer service, super friendly, and did a great job putting a new screen on my phone. They actually replaced it twice because I dropped two times in one week! I'm so clumsy, but both times they did a very quick, great job!

- Jillian DeBoer