Staples

Zach helped me today with an Amazon return. I was so impressed with his customer service. The QR code wasn't working so he helped getting my purchase on the Amazon app and printing a label. If he isn't management he should be. Customer service is huge in today's world. He should be a role model to others.

- Linda Forthmann

I stopped in Staples yesterday needing a new laptop cord. While there I heard the general manager speaking to another guest and was impressed with his customer service skills. I went to check out and started asking questions about the cord I was hoping to purchase.. He was so eager to help me with my questions I was impressed with his willingness to assist and the caring nature he showed with my questions! His name is Charlie and I believe he is the new GM at our mason city location! He’s making staples an amazing store for us here in Mason City! Thank you Charlie for your kind nature and amazing customer service skills!! I will be stopping in more often for my everyday office supplies!!

- Brandi Paulson

My friend and I were in Staples in Mason City, IA needing technical help with my friend's laptop. Charlie (store manager) was incredible with all the help he gave us! He made sure to answer all questions and even asked if we had any other questions. If you need help with anything at all in the Mason City Staples, ask for Charlie!

- Kathy Learn

Tori in the print and copy section was amazing. I needed small signs for work and they were done in no time, with the best quality. I’d take my business here every time if I was local.

- Liz Berndt

Polite professionalism! Staples made buying a quality PC computer fun and rewarding. We are, and will continue to be, repeat customers. Thank you Staples.

- Martin Spriggs