Business Hours
Business Overview
Staples in Iowa City receives mixed reviews, with some customers experiencing positive interactions, while others report negative experiences, particularly with Amazon returns. Many customers commend the helpfulness and knowledge of certain staff members, particularly Zach and Terry. The store offers a variety of products and services, with generally good pricing and a wide selection.
Services Offered
Most Recent Reviews
Saturday Feb 1st 10:12am. The woman working the Amazon returns is RUDE AS HELL! I have 6 returns and my receipts counted 5! She refused to straighten it out. What happened to the nice young man that’s been doing returns on Saturday mornings? Clearly I’ll have to report this Amazon since she took my merchandise and incorrectly returned it. I will gladly return to UPS and pay the $1. Edit to add: spoke to Amazon. They confirmed I had 6 returns at Staples today.
- Therese Bisignano
A certain choice for purchasing, reviewing and engaging with Store Customer Service representatives for all business or personal business office supplies. Great pricing with an never ending product selection offering. Wonderful store with engaged staff with valuable knowledge of all products on offer.
- Sean Cain
Zach and Charles were great. We showed up just before they closed and we had no idea how to do what we were trying to do. They were unbelievably patient and helpful, which I did not expect considering this generations pitiful approach to customer service. Thanks guys.
- Bobby Juhl
I always go there for Amazon returns and process is always smooth. Zach is above and beyond and knows his job well. He is hardworking guy with pleasant personality.
- Mehwish Ghazanfer
I had the most pleasurable customer service with Staples in Iowa City and this was because of Terry their new assistant manager. I was so impressed by her knowledge and care for me and my problem.
- Maggie Mowery