Business Hours
Business Overview
Heartland Computer is a well-regarded computer repair shop in Council Bluffs, Iowa, with many satisfied customers. They are praised for their technical expertise, excellent customer service, and quick turnaround times. The staff is often described as helpful and kind, and the business appears to be a reliable choice for computer-related problems.
Services Offered
Most Recent Reviews
A+ Rating at BBB isn't high enough (and I'm not even kidding). Extremely thorough and professional. Jay is great at answering questions and putting your mind at ease. The owner, Roger, is a really pleasant guy. My Custom gaming PC was giving me a lot of trouble, and just stopped working all together. It took a while to figure out what the actual cause, but Jay stayed in communication with me and talked me through what she was doing. Turned out to be the CPU. Jay ordered the part, tested, and it was successful! I lost faith in my rig, but Jay helped me find it again. Fantastic work!
- McNubbin1130
A thumbs up for "Jay" at Heartland Computers in Council Bluffs. She is very polite, respectful, and professional. My laptop needed a new keyboard. This particular model laptop required everything to be removed bottom->up to replace the keyboard. I brought my own part (new keyboard). Jay was able to get it installed that day. I observed she used anti-static gloves (yay!). While the price was slightly higher than I wanted, having someone else perform the 3-hour job, having them include costs such as thermal paste in the "job price", freeing me up to do other things for three hours, and having the job completed the same day was well worth the cost. To top it off, Jay even cleaned my laptop, screen, keyboard, and all! If asked, I would recommend contacting Jay for computer support.
- John Weaver
Jae was so great to work with! She was helpful, knowledgeable, understanding, and provided excellent customer service! She diagnosed my problem quickly and had my computer up and running in just a couple of days. If you are having computer issues, please go see her at Heartland Computer at 1924 West Broadway, Council Bluffs.
- Heather Ploen
I brought my laptop in because it wasn’t connecting to WiFi. They fixed it quickly (needed a new WiFi chip), and it’s worked perfectly since. The lady who helped me was super nice
- Johnathan Hemmingsen
I own a small therapy practice and fully depend on my laptop to keep it running smoothly. Yesterday my laptop was locked up and after almost two hours of trying to resolve the issue I finally called Heartland Computer for help. When I called I was greeted by a kind and helpful staff member, she reassured me that they would do their best to resolve the problem. I am happy to report that the work was done well and by the end of the day! Reasonably priced and very considerate staff. Thankfully business is back up and running! 🤓
- Misty Gasa