Business Hours
Business Overview
Staples in Burlington, IA offers a variety of services, with customer experiences ranging from positive to negative. Some customers report helpful and knowledgeable staff who can assist with computer issues and printing needs. Others have experienced poor customer service, including long wait times and disrespectful employees.
Services Offered
Most Recent Reviews
Associates at the Burlington Staples are friendly, highly capable, and low pressure "recommenders". My computer had crashed - yeah, stressful - and Cameron helped me retrieve my data and select a new setup. I appreciated their approach, steady speed of getting me back up and going, and respectfulness to us non-computer folks. I also liked the value for what I purchased plus using my accrued Staples Rewards. Highly recommended!
- Theresa Frisbie
Alex at the print center was amazing. They helped me figure out exactly what I needed, and it printed perfectly! Prints were affordable, and I couldn't be happier!
- Julia Tharp
Do not go to this location. My package sat at their store for 2 days and when I called they were very disrespectful. I was yelled at on the phone and was treated like garbage by one of the employees and manager.
- Emily Akers
After arriving at the store, I toured the store for ten minutes Before someone acknowledged me tat they would be with me shortly. After a twenty five minute, wait with no one else in the store, I decided it was time to just go somewhere else. After waiting another ten minutes, I decided to leave as I was leaving the person who acknowledged me was leaving the store with out A word to me that they were leaving. They looked straight at me and left. So much for my customer experience. I was going to buy a p c but apparently not today.
- clickster clickster
3.5/5. Have been here a few times now for minor items and printer ink. The service has always been really good, with helpful and knowledgeable staff. I don't know about how the pricing compares to others, but they offer a wide selection of items. One complaint is that they have been closed a couple of times now before the listed hours on their door or what Google is showing, which can be frustrating. But it is a place that I would continue to shop at.
- Greg Van Norman