Business Hours

Monday
10AM-6PM
Tuesday
10AM-6PM
Wednesday
10AM-6PM
Thursday
10AM-6PM
Friday
10AM-6PM
Saturday
Closed
Sunday
Closed

Business Overview

HomeTown Tech is a computer repair business that has received mixed reviews, with a general positive sentiment. Some customers have reported positive experiences with knowledgeable staff, specifically mentioning Laura, and helpful service. However, others have had negative experiences with communication and data recovery services.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

5 months ago

These guys really came through for me these past two months while my computer was on the fritz! Laura was kind and educated me on how to handle my computer. Which I so appreciated! Now I have my computer back ready to go and feel good about being able to handle minor issues and even avoid issues in the future! Totally recommend this company! Thank you!!!

- Victoria Zenger

7 months ago

I brought in a hard drive that had blown circuit board following a power supply mishap. I was told there were some things they could try, and I'd hear from them in a week. A month or so later, I began calling and leaving messages with no response. I was able to get a hold of someone eventually and was told they would have the tech person give me a call back. I waited a few more weeks, and began calling to leave messages again before giving up. On a whim I called again in May, 5 months after bring in my drive, and was told they had several drives on hand that weren't labeled, so they had no idea which one was mine! At this point, I wasn't even sure which size drive they had, but I guessed 3GB. I probably should have picked up the drive then, but against my better judgment, because I was told they were almost able to access the drive using software, I told them to try again and get back to me. Of course, I have not heard from them again. At this point, they can keep the drive. I'm not sure there is anybody working there, and if there is I would not trust them with my hardware.

- Thomas Loney

9 months ago

This place is truly amazing. I called Laura with some questions I had about voice to text and external hard drives. Not only did she answer my questions without hesitation she researched sires for me to review to learn the skills needed and sent them to me personally in an email!. I live out of town but drive to Ames just because I trust them so much to work on my computer and assist me with my computer questions.

- Tina Meyer

a year ago

Great local business. Bought our last computer there 8 years ago. Decided it was time for an upgrade. Laura came and installed new tower at our home! Confident in local support. Highly recommend.

- John Greenwood

a year ago

I recently purchased a new computer from HTT. Laura was great. She took my old computer to transfer files and brought and set up the new one. She checked to see that everything was working and took time to customize it for me. She took time to show me the new features of Windows 11 and taught me a few tricks. Thanks Laura.

- Jim Hogan