RetroJakes Repair - Richmond
4.5 (72 reviews)

Business Hours

Monday
11AM-7PM
Tuesday
11AM-7PM
Wednesday
11AM-7PM
Thursday
11AM-7PM
Friday
11AM-7PM
Saturday
11AM-11PM
Sunday
Closed

Business Overview

RetroJakes Repair in Richmond is a computer repair shop with a generally positive reputation. Customers describe the staff as helpful, friendly, and knowledgeable. They're known for quick turnaround times and a willingness to explain the repair process to customers.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

2 weeks ago

This place must be a joke. I tried calling for a cell phone screen repair quote/appointment during business hours and the call went to a cell voicemail service. Next!

- Raymond Skelly

11 months ago

All Tech has helped us numerous times with phone and computer issues. The technicians are brilliant, helpful, and enthusiastic about serving customers' needs. They are our go-to and have provided quick and courteous help every time!

- Brenda Brown

2 years ago

The employees are nice and the price is reasonable. My phone screen has not been the same since the replacement and I recently noticed to bottom iPhone screw was not put back in. My screen doesn’t seem as secure as it originally was. I would go back for the price if needed but would hope for a much nicer replacement.

- Scout Wampler

9 years ago

Laptop screen was cracked. Best Buy and Geek Squad could not fix. Took it to these guys after a co-worker mentioned them. Next day, called and it was done. AWESOME! They had replacement screen there so it was quick and easy, and not too pricey at all. Thanks again! Easy to work with, very friendly staff.

- Darrick Barga

2 years ago

Cannot recommend this shop enough. They are completely transparent with the repair, giving as much detail as you ask for. The honor their warranty, as long as it's not *physically damaged*, just about any other problem with the repair is covered. I've used their services more than I can count, and they will always be my first choice in repairs, even if it involves an hour drive. It's difficult to find a trustworthy mechanic, even more so with electronics. If you're on the fence -- believe me, this is the place.

- Dillin Smith